Madrid Home for the Aged

How to file a complaint about care →

0 fines totaling $0, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.70, RN 0.63, weekend 3.41.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.70 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 51 parties CMS has on file for this facility; 31 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Western Home Communities — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Martin Health Center, INC — Cedar Falls, IA · overall 5/5
• Parkview Manor Care Center — Reinbeck, IA · overall 1/5
• The Suites at Western Home Communities — Cedar Falls, IA · overall 5/5
• The Village of Ackley — Ackley, IA · overall 3/5
• Creekside — Grundy Center, IA · overall 5/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 51 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Madrid →