Green Hills Health Care Center

Name: Green Hills Health Care Center
Address: 2200 Hamilton Drive, Ames, IA, 50014, US
Telephone: 5152965000

2200 Hamilton Drive, Ames, IA 50014 · Story County · 56 certified beds · avg 44 residents/day · certified since Jan 28, 2010

Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.47

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 21, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 21, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 21, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 21, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	7	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.47	4.37	3.95	top 7% in Iowa; top 8% in the U.S.
Registered Nurse hours	1.40	0.85	0.69	top 6% in Iowa; top 6% in the U.S.
Weekend total nurse staffing	4.79	3.86	3.50	top 8% in Iowa; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.80	0.51	0.48	top 10% in Iowa; top 11% in the U.S.
Total nursing staff turnover (%)	47.1	44.0	45.8	bottom 38% in Iowa; bottom 44% in the U.S.
RN turnover (%)	33.3	42.1	42.9	top 38% in Iowa; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.53, RN 1.16, weekend 3.97. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Green Hills Residents' Association	Organization	5% or Greater Direct Ownership Interest	100%	09/11/2009
Amin, Rupal	Individual	Operational/Managerial Control	NOT APPLICABLE	07/06/2010
Amin, Rupal	Individual	ADP of the SNF	NOT APPLICABLE	04/21/2025
Bankers Trust Company	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	03/05/2021
Cory, Clarence	Individual	Corporate Director	NOT APPLICABLE	07/01/2011
Cory, Clarence	Individual	Corporate Officer	NOT APPLICABLE	07/01/2021
Ferguson, Rachel	Individual	Operational/Managerial Control	NOT APPLICABLE	08/04/2025
Ferguson, Rachel	Individual	ADP of the SNF	NOT APPLICABLE	09/30/2025
Fleming, Jon	Individual	Corporate Director	NOT APPLICABLE	07/01/2021
Gregoire, Mary	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Life Care Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/1988
Life Care Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/21/2025
Ludley, Shala	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Mathews, Eleanor	Individual	Corporate Director	NOT APPLICABLE	07/01/2021
Mathews, Eleanor	Individual	Corporate Officer	NOT APPLICABLE	07/01/2021
Mathews, Joan	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Mathews, Joan	Individual	Corporate Officer	NOT APPLICABLE	07/01/2023
Mercier, Joyce	Individual	Corporate Director	NOT APPLICABLE	07/01/2022
Sievers, Calista	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023
White, Pamela	Individual	Corporate Director	NOT APPLICABLE	07/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Northridge Village	3.8 mi	Ames, IA	★★★★★	4/5
Accura Healthcare of Ames, LLC	3.9 mi	Ames, IA	★★★☆☆	3/5
Rolling Green Village Care Center	9.9 mi	Nevada, IA	★★★☆☆	3/5
Story Medical Senior Care	10.7 mi	Nevada, IA	★★★★★	4/5
Bethany Life	12.7 mi	Story City, IA	★★☆☆☆	1/5
Madrid Home for the Aged	12.7 mi	Madrid, IA	★★★☆☆	3/5
Westhaven Community	13.4 mi	Boone, IA	★★★☆☆	3/5
Eastern Star Masonic Home	13.8 mi	Boone, IA	★★★☆☆	3/5
On with Life Long Term Care	16.4 mi	Polk City, IA	★★★★★	5/5
Granger Nursing & Rehabilitation Center	19.1 mi	Granger, IA	★★★☆☆	3/5
Accura Healthcare of Ogden, LLC	19.4 mi	Ogden, IA	★★★★☆	3/5
Mill-Pond	19.5 mi	Ankeny, IA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Ames →

Facility data as of CMS processing date 2026-08-01. CCN 165577.

The Care File

Visit checklist — Green Hills Health Care Center

2200 Hamilton Drive, Ames, IA 50014 · 5152965000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165577 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)