How to file a complaint about care →
No fines or payment denials in the published 3-year window.
2200 Hamilton Drive, Ames, IA 50014 (opens Google Maps) · Story County · (515) 296-5000· 56 certified beds · avg 44 residents/day · certified since Jan 28, 2010 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. F-0655
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Nov 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.47 | 4.37 | 3.95 | top 7% in Iowa; top 8% in the U.S. |
| Registered Nurse hours | 1.40 | 0.85 | 0.69 | top 6% in Iowa; top 6% in the U.S. |
| Weekend total nurse staffing | 4.79 | 3.86 | 3.50 | top 8% in Iowa; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.80 | 0.51 | 0.48 | top 10% in Iowa; top 11% in the U.S. |
| Total nursing staff turnover (%) | 47.1 | 44.0 | 45.8 | bottom 38% in Iowa; bottom 44% in the U.S. |
| RN turnover (%) | 33.3 | 42.1 | 42.9 | top 38% in Iowa; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.53, RN 1.16, weekend 3.97.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Green Hills Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Green Hills Residents' Association | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/11/2009 |
| Amin, Rupal | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/06/2010 |
| Amin, Rupal | Individual | ADP of the SNF | NOT APPLICABLE | 04/21/2025 |
| Bankers Trust Company | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 03/05/2021 |
| Cory, Clarence | Individual | Corporate Director | NOT APPLICABLE | 07/01/2011 |
| Cory, Clarence | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Ferguson, Rachel | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/04/2025 |
| Ferguson, Rachel | Individual | ADP of the SNF | NOT APPLICABLE | 09/30/2025 |
| Fleming, Jon | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Gregoire, Mary | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/1988 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/21/2025 |
| Ludley, Shala | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Mathews, Eleanor | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Mathews, Eleanor | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Mathews, Joan | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Mathews, Joan | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Mercier, Joyce | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Sievers, Calista | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2023 |
| White, Pamela | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Northridge Village | 3.8 mi | Ames, IA | ★★★★★ | 4/5 | |
| Accura Healthcare of Ames, LLC | 3.9 mi | Ames, IA | ★★★☆☆ | 3/5 | |
| Rolling Green Village Care Center | 9.9 mi | Nevada, IA | ★★★☆☆ | 3/5 | |
| Story Medical Senior Care | 10.7 mi | Nevada, IA | ★★★★★ | 4/5 | |
| Bethany Life | 12.7 mi | Story City, IA | ★★☆☆☆ | 1/5 | |
| Madrid Home for the Aged | 12.7 mi | Madrid, IA | ★★★☆☆ | 3/5 | |
| Westhaven Community | 13.4 mi | Boone, IA | ★★★☆☆ | 3/5 | |
| Eastern Star Masonic Home | 13.8 mi | Boone, IA | ★★★☆☆ | 3/5 | |
| On with Life Long Term Care | 16.4 mi | Polk City, IA | ★★★★★ | 5/5 | |
| Granger Nursing & Rehabilitation Center | 19.1 mi | Granger, IA | ★★★☆☆ | 3/5 | |
| Accura Healthcare of Ogden, LLC | 19.4 mi | Ogden, IA | ★★★★☆ | 3/5 | |
| Mill-Pond | 19.5 mi | Ankeny, IA | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Story, IA — 7 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 165577.
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