Martin Health Center, INC

Name: Martin Health Center, INC
Address: 410 East 10th Street, Cedar Falls, IA, 50613, US
Telephone: 3192772141

410 East 10th Street, Cedar Falls, IA 50613 · Black Hawk County · 50 certified beds · avg 46 residents/day · certified since Dec 1, 2003

Part of chain: WESTERN HOME COMMUNITIES (6 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 17, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 3, 2024 (Past Non-Compliance)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 15, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 15, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 15, 2025	D · Potential for harm, one-off	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Dec 17, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 11, 2024	E · Potential for harm, repeated	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · from a complaint
Jul 11, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jul 11, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 15, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	D
2024	4	1	G ▲
2025	3	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.78	4.37	3.95	top 27% in Iowa; top 17% in the U.S.
Registered Nurse hours	0.90	0.85	0.69	top 36% in Iowa; top 21% in the U.S.
Weekend total nurse staffing	4.39	3.86	3.50	top 20% in Iowa; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.51	0.48	bottom 49% in Iowa; top 40% in the U.S.
Total nursing staff turnover (%)	39.7	44.0	45.8	top 42% in Iowa; top 35% in the U.S.
RN turnover (%)	22.2	42.1	42.9	top 24% in Iowa; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.21, RN 0.79, weekend 3.86. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
First Interstate Bank	Organization	5% or Greater Direct Ownership Interest	—	10/23/2013
Ager, Wendy	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2011
Ager, Wendy	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	01/09/2026
BCG Holdings INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Behn, Marlene	Individual	Corporate Director	NOT APPLICABLE	08/01/2009
Bennett, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	09/06/1978
Billman, Emily	Individual	Operational/Managerial Control	NOT APPLICABLE	08/02/2021
Bittner, Scott	Individual	Corporate Director	NOT APPLICABLE	08/01/2010
Brighton Consulting Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Brown, Sarah	Individual	Corporate Director	NOT APPLICABLE	01/01/2015
Cattail BCG LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Cattail INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Cliftonlarsonallen LLP	Organization	ADP of the SNF	NOT APPLICABLE	08/25/2021
Coil, Joyce	Individual	Corporate Director	NOT APPLICABLE	08/01/2012
Ecsi INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Evans, Angela	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Evans, Angela	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022
Evans, Angela	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Ferguson, Kathleen	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Firman, Steve	Individual	Corporate Director	NOT APPLICABLE	08/01/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Newaldaya Lifescapes	1.2 mi	Cedar Falls, IA	★★☆☆☆	2/5
Cedar Falls Health Care Center	1.2 mi	Cedar Falls, IA	★★☆☆☆	2/5
The Suites at Western Home Communities	2.7 mi	Cedar Falls, IA	★★★★★	5/5
Pinnacle Specialty Care	2.8 mi	Cedar Falls, IA	★★☆☆☆	2/5
Pillar of Cedar Valley	4.8 mi	Waterloo, IA	★☆☆☆☆	2/5
Harmony Waterloo	6.0 mi	Waterloo, IA	★☆☆☆☆	1/5	abuse
Harmony House Health Care Center	6.1 mi	Waterloo, IA	★☆☆☆☆	1/5	SFF
Northcrest Specialty Care	6.3 mi	Waterloo, IA	★★☆☆☆	2/5
Friendship Village Retirement	6.5 mi	Waterloo, IA	★★★★★	4/5
Ravenwood Specialty Care	6.8 mi	Waterloo, IA	★☆☆☆☆	1/5
Denver Sunset Home	11.4 mi	Denver, IA	★★★★☆	4/5
Woodland Terrace	14.1 mi	Waverly, IA	★★★★★	3/5

Compare this facility with the 3 closest →

All facilities in Cedar Falls →

Facility data as of CMS processing date 2026-08-01. CCN 165508.

The Care File

Visit checklist — Martin Health Center, INC

410 East 10th Street, Cedar Falls, IA 50613 · 3192772141

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Dec 17, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165508 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)