The Suites at Western Home Communities

Name: The Suites at Western Home Communities
Address: 5301 Caraway Lane, Cedar Falls, IA, 50613, US
Telephone: 3192772141

5301 Caraway Lane, Cedar Falls, IA 50613 · Black Hawk County · 72 certified beds · avg 69 residents/day · certified since Jun 21, 2018

Part of chain: WESTERN HOME COMMUNITIES (6 facilities, chain avg rating 3.7★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.05

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 26, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 6, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 29, 2024	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Feb 29, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 29, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 1).

Year	Citations	Worst severity that year
2024	7	E
2025	3	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.05	4.37	3.95	top 17% in Iowa; top 12% in the U.S.
Registered Nurse hours	0.80	0.85	0.69	top 50% in Iowa; top 28% in the U.S.
Weekend total nurse staffing	4.81	3.86	3.50	top 7% in Iowa; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.24	0.51	0.48	bottom 5% in Iowa; bottom 20% in the U.S.
Total nursing staff turnover (%)	43.6	44.0	45.8	bottom 46% in Iowa; top 46% in the U.S.
RN turnover (%)	38.9	42.1	42.9	top 47% in Iowa; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.56, RN 0.72, weekend 4.34. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ager, Wendy	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Ames, Trenton	Individual	Operational/Managerial Control	NOT APPLICABLE	12/06/2021
Brighton Consulting Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Brockelsby, Sheri	Individual	Corporate Officer	NOT APPLICABLE	01/18/2018
Cliftonlarsonallen LLP	Organization	ADP of the SNF	NOT APPLICABLE	08/25/2021
Dreyer, Cheryl	Individual	Operational/Managerial Control	NOT APPLICABLE	07/12/2021
Evans, Angela	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
First Interstate Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	01/01/2025
Fox, Larry	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022
Frankhauser, Richard	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Frankhauser, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	10/15/2014
Frankhauser, Richard	Individual	ADP of the SNF	NOT APPLICABLE	11/25/2025
Garcia, Jenny	Individual	Operational/Managerial Control	NOT APPLICABLE	11/13/2023
Gibbs, Stacy	Individual	Operational/Managerial Control	NOT APPLICABLE	02/26/2018
Grape Tree Medical Staffing LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2023
Hansen, Kris	Individual	Corporate Officer	NOT APPLICABLE	03/01/2009
Hansen, Kris	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	01/16/2026
Hansen, Kris	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Harris, Jerry	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Helping Hands Healthcare Solutions	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pinnacle Specialty Care	0.3 mi	Cedar Falls, IA	★★☆☆☆	2/5
Newaldaya Lifescapes	1.7 mi	Cedar Falls, IA	★★☆☆☆	2/5
Martin Health Center, INC	2.7 mi	Cedar Falls, IA	★★★★★	4/5
Cedar Falls Health Care Center	3.2 mi	Cedar Falls, IA	★★☆☆☆	2/5
Harmony House Health Care Center	3.5 mi	Waterloo, IA	★☆☆☆☆	1/5	SFF
Harmony Waterloo	4.3 mi	Waterloo, IA	★☆☆☆☆	1/5	abuse
Friendship Village Retirement	4.8 mi	Waterloo, IA	★★★★★	4/5
Ravenwood Specialty Care	5.2 mi	Waterloo, IA	★☆☆☆☆	1/5
Northcrest Specialty Care	6.2 mi	Waterloo, IA	★★☆☆☆	2/5
Pillar of Cedar Valley	6.7 mi	Waterloo, IA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Cedar Falls →

Facility data as of CMS processing date 2026-08-01. CCN 165622.

The Care File

Visit checklist — The Suites at Western Home Communities

5301 Caraway Lane, Cedar Falls, IA 50613 · 3192772141

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165622 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)