Lakeview Health Center
962 E. Garland St. E, West Salem, WI 54669 · La Crosse County · 50 certified beds · avg 48 residents/day · certified since Jan 1, 2018
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 20, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jul 16, 2025 | D · Potential for harm, one-off | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Jul 16, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 15, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 15, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 15, 2024 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | E |
| 2025 | 2 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.49 | 4.29 | 3.95 | top 4% in Wisconsin; top 2% in the U.S. |
| Registered Nurse hours | 1.56 | 1.01 | 0.69 | top 10% in Wisconsin; top 4% in the U.S. |
| Weekend total nurse staffing | 6.30 | 3.84 | 3.50 | top 2% in Wisconsin; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.00 | 0.68 | 0.48 | top 13% in Wisconsin; top 6% in the U.S. |
| Total nursing staff turnover (%) | 39.2 | 46.9 | 45.8 | top 29% in Wisconsin; top 34% in the U.S. |
| RN turnover (%) | 28.6 | 39.7 | 42.9 | top 34% in Wisconsin; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.06, RN 1.46, weekend 5.88. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| County of la Crosse | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/31/1973 |
| Briseno, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2021 |
| Briseno, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2021 |
| Cogbill, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2025 |
| Cogbill, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| County of la Crosse | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 07/01/2009 |
| County of la Crosse | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2009 |
| County of la Crosse | Organization | ADP of the SNF | NOT APPLICABLE | 08/16/2016 |
| Plachecki, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2016 |
| Plachecki, Wanda | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2016 |
| Schultz, Erica | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/13/2002 |
| Schultz, Erica | Individual | ADP of the SNF | NOT APPLICABLE | 05/13/2002 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mulder Health Care Facility | 0.7 mi | West Salem, WI | ★☆☆☆☆ | 1/5 | |
| Onalaska Care Center | 7.3 mi | Onalaska, WI | ★★★★★ | 5/5 | |
| Hillview Health Care Ctr | 10.7 mi | La Crosse, WI | ★★★★★ | 4/5 | |
| Benedictine Manor of Lacrosse | 11.5 mi | La Crosse, WI | ★☆☆☆☆ | 1/5 | |
| Bethany St Joseph Care Ctr | 11.7 mi | La Crosse, WI | ★★★★☆ | 3/5 | |
| Riverside | 11.8 mi | La Crosse, WI | ★★★★☆ | 4/5 | |
| La Crescent Health Services | 13.1 mi | La Crescent, MN | ★☆☆☆☆ | 1/5 | |
| Morrow Memorial Home | 13.2 mi | Sparta, WI | ★★★★★ | 4/5 | |
| Rolling Hills Rehab Ctr | 13.3 mi | Sparta, WI | ★★★☆☆ | 2/5 | |
| Marinuka Manor | 19.0 mi | Galesville, WI | ★★★★★ | 5/5 | |
| Norseland Nursing Home | 19.7 mi | Westby, WI | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
All facilities in West Salem →
Facility data as of CMS processing date 2026-08-01. CCN 525726.