Onalaska Care Center
1600 Main St, Onalaska, WI 54650 · La Crosse County · 80 certified beds · avg 53 residents/day · certified since Nov 1, 1989
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 12, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| May 12, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 29, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 29, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 29, 2025 | C · Minimal risk, facility-wide | The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. |
| Dec 6, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 6, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 6, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2025 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.31 | 4.29 | 3.95 | top 42% in Wisconsin; top 29% in the U.S. |
| Registered Nurse hours | 1.10 | 1.01 | 0.69 | top 35% in Wisconsin; top 12% in the U.S. |
| Weekend total nurse staffing | 3.90 | 3.84 | 3.50 | top 40% in Wisconsin; top 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.78 | 0.68 | 0.48 | top 31% in Wisconsin; top 12% in the U.S. |
| Total nursing staff turnover (%) | 42.9 | 46.9 | 45.8 | top 39% in Wisconsin; top 44% in the U.S. |
| RN turnover (%) | 18.8 | 39.7 | 42.9 | top 16% in Wisconsin; top 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.41, RN 1.12, weekend 3.99. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Barton, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/09/1999 |
| Barton, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 08/09/1999 |
| Berra, Kay | Individual | Corporate Director | NOT APPLICABLE | 03/28/2023 |
| Berra, Kay | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/28/2023 |
| Berra, Kay | Individual | Trustee of the SNF | NOT APPLICABLE | 03/28/2023 |
| Berra, Kay | Individual | ADP of the SNF | NOT APPLICABLE | 03/28/2023 |
| Braley, Matthew | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Braley, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2022 |
| Braley, Matthew | Individual | Trustee of the SNF | NOT APPLICABLE | 03/01/2022 |
| Braley, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2022 |
| Faller, Annette | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2023 |
| Faller, Annette | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2023 |
| Feirtag, Megan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/31/2017 |
| Feirtag, Megan | Individual | ADP of the SNF | NOT APPLICABLE | 01/31/2017 |
| Gochanour, Kimberly | Individual | Corporate Officer | NOT APPLICABLE | 03/25/2024 |
| Gochanour, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/25/2024 |
| Gochanour, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 03/25/2024 |
| Hall, Haley | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2021 |
| Hall, Haley | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2021 |
| Hanson, Charles | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| La Crescent Health Services | 6.2 mi | La Crescent, MN | ★☆☆☆☆ | 1/5 | |
| Mulder Health Care Facility | 6.8 mi | West Salem, WI | ★☆☆☆☆ | 1/5 | |
| Riverside | 7.0 mi | La Crosse, WI | ★★★★☆ | 4/5 | |
| Benedictine Manor of Lacrosse | 7.2 mi | La Crosse, WI | ★☆☆☆☆ | 1/5 | |
| Hillview Health Care Ctr | 7.2 mi | La Crosse, WI | ★★★★★ | 4/5 | |
| Lakeview Health Center | 7.3 mi | West Salem, WI | ★★★★★ | 4/5 | |
| Bethany St Joseph Care Ctr | 8.0 mi | La Crosse, WI | ★★★★☆ | 3/5 | |
| Marinuka Manor | 15.7 mi | Galesville, WI | ★★★★★ | 5/5 | |
| Valley View Healthcare & Rehab | 19.3 mi | Houston, MN | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 525443.