Bethany St Joseph Care Ctr

Name: Bethany St Joseph Care Ctr
Address: 2501 SHELBY RD, La Crosse, WI, 54601, US
Telephone: 6087885700

2501 Shelby Rd, La Crosse, WI 54601 · La Crosse County · 100 certified beds · avg 71 residents/day · certified since Jan 17, 1977

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.95

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 19, 2025 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 17, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 19, 2025	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 19, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 19, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 15, 2023	F · Potential for harm, facility-wide	The facility did not keep residents' personal and medical information private and confidential.
Mar 15, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 15, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 15, 2023	C · Minimal risk, facility-wide	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	F
2024	3	0	D
2025	6	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.95	4.29	3.95	top 24% in Wisconsin; top 14% in the U.S.
Registered Nurse hours	1.84	1.01	0.69	top 4% in Wisconsin; top 2% in the U.S.
Weekend total nurse staffing	4.42	3.84	3.50	top 25% in Wisconsin; top 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.21	0.68	0.48	top 5% in Wisconsin; top 3% in the U.S.
Total nursing staff turnover (%)	40.4	46.9	45.8	top 32% in Wisconsin; top 37% in the U.S.
RN turnover (%)	22.2	39.7	42.9	top 21% in Wisconsin; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.21, RN 1.57, weekend 3.77. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barton, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	08/09/1999
Barton, Scott	Individual	ADP of the SNF	NOT APPLICABLE	08/09/1999
Bennett, Tisha	Individual	Operational/Managerial Control	NOT APPLICABLE	11/18/2015
Bennett, Tisha	Individual	ADP of the SNF	NOT APPLICABLE	11/18/2015
Berra, Kay	Individual	Corporate Director	NOT APPLICABLE	03/28/2023
Berra, Kay	Individual	Operational/Managerial Control	NOT APPLICABLE	01/07/2025
Berra, Kay	Individual	Trustee of the SNF	NOT APPLICABLE	03/28/2023
Berra, Kay	Individual	ADP of the SNF	NOT APPLICABLE	01/07/2025
Braley, Matthew	Individual	Corporate Director	NOT APPLICABLE	03/01/2022
Braley, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	12/26/2024
Braley, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	01/06/2025
Feirtag, Megan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/31/2017
Feirtag, Megan	Individual	ADP of the SNF	NOT APPLICABLE	01/31/2017
Gochanour, Kimberly	Individual	Corporate Officer	NOT APPLICABLE	03/25/2024
Gochanour, Kimberly	Individual	Operational/Managerial Control	NOT APPLICABLE	03/25/2024
Gochanour, Kimberly	Individual	ADP of the SNF	NOT APPLICABLE	03/25/2024
Hanson, Charles	Individual	Corporate Director	NOT APPLICABLE	03/01/2022
Hanson, Charles	Individual	Operational/Managerial Control	NOT APPLICABLE	01/06/2025
Hanson, Charles	Individual	Trustee of the SNF	NOT APPLICABLE	03/01/2022
Hanson, Charles	Individual	ADP of the SNF	NOT APPLICABLE	01/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hillview Health Care Ctr	1.0 mi	La Crosse, WI	★★★★★	4/5
Benedictine Manor of Lacrosse	1.1 mi	La Crosse, WI	★☆☆☆☆	1/5
Riverside	1.8 mi	La Crosse, WI	★★★★☆	4/5
La Crescent Health Services	6.2 mi	La Crescent, MN	★☆☆☆☆	1/5
Onalaska Care Center	8.0 mi	Onalaska, WI	★★★★★	5/5
Mulder Health Care Facility	11.7 mi	West Salem, WI	★☆☆☆☆	1/5
Lakeview Health Center	11.7 mi	West Salem, WI	★★★★★	4/5
Valley View Healthcare & Rehab	17.2 mi	Houston, MN	★★★★★	4/5
Norseland Nursing Home	19.9 mi	Westby, WI	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in La Crosse →

Facility data as of CMS processing date 2026-08-01. CCN 525265.

The Care File

Visit checklist — Bethany St Joseph Care Ctr

2501 Shelby Rd, La Crosse, WI 54601 · 6087885700

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 19, 2025 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525265 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)