How to file a complaint about care →

1 fine totaling $9,937.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 1.69, RN 0.21, weekend 1.70.Comparing with Medicare Care Compare? Care Compare shows the raw figure (1.69 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Atrium Health — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Jesse Helms Nursing Center — Monroe, NC · overall 5/5
• Sardis Oaks — Charlotte, NC · overall 3/5
• Stanly Manor — Albemarle, NC · overall 2/5
• Cleveland Pines — Shelby, NC · overall 3/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Mecklenburg, NC — 29 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Matthews Health & Rehab Center — Matthews, NC · overall 2/5
• Mecklenburg Heath and Rehabilitation — Charlotte, NC · overall 5/5
• Novant Health Presbyterian Medical Center-Snu — Charlotte, NC · overall 5/5
• Pavilion Health Center at Brightmore — Charlotte, NC · overall 2/5
• Peak Resources - Charlotte — Charlotte, NC · overall 3/5
• Pelican Health at Charlotte — Charlotte, NC · overall 2/5SFF
• Pelican Health Randolph LLC — Charlotte, NC · overall 1/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Huntersville →