Pruitthealth-Town Center
6300 Roberta Road, Harrisburg, NC 28075 · Cabarrus County · 70 certified beds · avg 65 residents/day · certified since Jul 1, 2002
Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 25, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Feb 22, 2024 (Past Non-Compliance)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jun 25, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 25, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 25, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 25, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jun 25, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 26, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 26, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Jan 26, 2023 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jan 26, 2023 | B · Minimal risk, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jan 26, 2023 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 5 | 1 | G ▲ |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,018.
| Date | Type | Amount / length |
|---|---|---|
| Jun 25, 2024 | Fine | $8,018 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 4.01 | 3.95 | top 25% in North Carolina; top 33% in the U.S. |
| Registered Nurse hours | 0.77 | 0.64 | 0.69 | top 22% in North Carolina; top 30% in the U.S. |
| Weekend total nurse staffing | 3.51 | 3.56 | 3.50 | top 34% in North Carolina; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.41 | 0.48 | top 24% in North Carolina; top 33% in the U.S. |
| Total nursing staff turnover (%) | 57.9 | 49.0 | 45.8 | bottom 28% in North Carolina; bottom 20% in the U.S. |
| RN turnover (%) | 76.5 | 45.7 | 42.9 | bottom 7% in North Carolina; bottom 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.77, weekend 3.51. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hargrave, Rhonda | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/23/2021 |
| Pruitt, Neil | Individual | Corporate Officer | NOT APPLICABLE | 08/27/2007 |
| Pruitthealth INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/27/2007 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Gardens of Taylor Glen Retirement Community | 5.7 mi | Concord, NC | ★★★★☆ | 4/5 | |
| University Place Nursing and Rehabilitation Center | 5.9 mi | Charlotte, NC | ★☆☆☆☆ | 2/5 | |
| Cabarrus Health and Rehabilitation Center | 8.0 mi | Concord, NC | ★☆☆☆☆ | 1/5 | SFF |
| Crown Haven Health and Rehabilitation | 8.0 mi | Charlotte, NC | ★★☆☆☆ | 1/5 | |
| Clear Creek Nursing & Rehabilitation Center | 8.0 mi | Mint Hill, NC | ★★☆☆☆ | 2/5 | |
| Five Oaks Rehabilitation and Care Center | 8.2 mi | Concord, NC | ★★☆☆☆ | 2/5 | |
| Copperfield Health & Rehabilitation | 8.4 mi | Concord, NC | ★☆☆☆☆ | 1/5 | abuse |
| Rockwell Park Rehabilitation and Healthcare Center | 8.8 mi | Charlotte, NC | —/5 | SFF | |
| The Greens at Cabarrus | 8.9 mi | Concord, NC | ★★★★★ | 4/5 | |
| Asbury Health and Rehabilitation Center | 9.6 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Kannapolis Health and Rehabilitation | 9.7 mi | Kannapolis, NC | ★★☆☆☆ | 2/5 | |
| Pine Crest Health & Rehabilitation | 9.8 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345515.