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Highbanks Care Center
111 Lazelle Road East, Columbus, OH 43235 (opens Google Maps) · Franklin County · (614) 888-2021· 56 certified beds · avg 52 residents/day · certified since Nov 8, 2004 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: FOUNDATIONS HEALTH SOLUTIONS (64 facilities, chain avg rating 4.1★)
4/5
Health inspection rating (on-site)
inspected Feb 19, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.21
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Feb 19, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Feb 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Feb 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Feb 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Aug 28, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Aug 28, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · F-0745 |
| Aug 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Aug 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Aug 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Feb 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Feb 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Feb 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Feb 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Feb 17, 2023 | B · Potential for minimal harm, pattern | The facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 5 | 0 | E |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.21
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.76
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.94
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.21 | 3.45 | 3.95 | bottom 41% in Ohio; bottom 22% in the U.S. |
| Registered Nurse hours | 0.76 | 0.60 | 0.69 | top 19% in Ohio; top 31% in the U.S. |
| Weekend total nurse staffing | 2.94 | 3.07 | 3.50 | bottom 50% in Ohio; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.42 | 0.48 | top 7% in Ohio; top 14% in the U.S. |
| Total nursing staff turnover (%) | 60.7 | 48.7 | 45.8 | bottom 20% in Ohio; bottom 15% in the U.S. |
| RN turnover (%) | 81.3 | 43.9 | 42.9 | bottom 5% in Ohio; bottom 5% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.80, weekend 3.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.39 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Highbanks Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Anderson, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2024 |
| Colleran, Brian | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Colleran, Brian | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Colleran, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Colleran, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Foundations Health Solutions, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Foundations Health Solutions, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/11/2025 |
| Krystowski, John | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2018 |
| Krystowski, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2018 |
| Krystowski, John | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
| Olson, Lyle | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Foundations Health Solutions — 64 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Home at Hearthstone, the — Cincinnati, OH · overall 5/5
- Home at Taylor's Pointe — Cincinnati, OH · overall 3/5
- Huntington Woods Care & Rehab Center — Westlake, OH · overall 5/5
- Inniswood Health and Rehabilitation — Westerville, OH · overall 1/5
- Jefferson Healthcare Center — Jefferson, OH · overall 4/5
- Johnstown Pointe Nursing & Rehabilitation Center — Johnstown, OH · overall 5/5
- Keystone Pointe Health and Rehabilitation — Lagrange, OH · overall 5/5
- Lafayette Pointe Nursing & Rehab Ctr — West Lafayette, OH · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 63 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who provides social services here, and how would they support my family member's emotional and social needs?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 61% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 66 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Willow Brook Christian Home | 0.2 mi | Columbus, OH | ★★★★★ | 3/5 | |
| Worthington Christian Village | 0.6 mi | Columbus, OH | ★★★★★ | 3/5 | |
| Laurels of Norworth the | 2.3 mi | Worthington, OH | ★☆☆☆☆ | 1/5 | |
| Laurels of Worthington, the | 2.8 mi | Worthington, OH | ★★★☆☆ | 2/5 | |
| Capri Gardens | 3.6 mi | Lewis Center, OH | ★★★★★ | 4/5 | |
| Landings of Westerville Health and Rehab the | 3.7 mi | Westerville, OH | ★★★★★ | 4/5 | |
| The Laurels of Walden Park | 4.2 mi | Columbus, OH | ★☆☆☆☆ | 1/5 | |
| Buckeye Terrace Rehabilitation and Nursing Center | 4.2 mi | Westerville, OH | ★★☆☆☆ | 2/5 | |
| Wesley Glen Health Services Corp | 4.8 mi | Columbus, OH | ★★★★★ | 5/5 | |
| Westerwood Rehabilitation | 5.1 mi | Columbus, OH | ★★★★★ | 4/5 | |
| Forest Hills Center | 5.2 mi | Columbus, OH | ★★☆☆☆ | 1/5 | |
| Dublin Post Acute | 5.3 mi | Dublin, OH | ★☆☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Franklin, OH — 57 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Inniswood Health and Rehabilitation — Westerville, OH · overall 1/5
- Laurels of West Columbus, the — Columbus, OH · overall 1/5abuse
- Majestic Care of Columbus LLC — Columbus, OH · overall 5/5
- Majestic Care of Whitehall — Whitehall, OH · overall 3/5
- Mayfair Village Nursing Care Center — Columbus, OH · overall 2/5
- McNaughten Pointe Nursing and Rehab — Columbus, OH · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366303.
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