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Helen Hayes Hospital T C U
51 N Route 9w, West Haverstraw, NY 10993 (opens Google Maps) · Rockland County · (845) 786-4000· 24 certified beds · avg 19 residents/day · certified since Aug 10, 2016 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)
5/5
Health inspection rating (on-site)
inspected Mar 20, 2025
0
Serious findings on record
$0
Fines, last 3 years
7.64
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
2 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2018 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| May 7, 2018 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
Inspection trend by year
All citationsSerious citations (G–L)
2018
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 7.64
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 3.53
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.55
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.64 | 3.58 | 3.95 | top 1% in New York; top 1% in the U.S. |
| Registered Nurse hours | 3.53 | 0.68 | 0.69 | top 1% in New York; top 1% in the U.S. |
| Weekend total nurse staffing | 6.55 | 3.13 | 3.50 | top 1% in New York; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.59 | 0.48 | 0.48 | top 1% in New York; top 1% in the U.S. |
| Total nursing staff turnover (%) | 33.3 | 40.3 | 45.8 | top 37% in New York; top 20% in the U.S. |
| RN turnover (%) | 45.0 | 39.8 | 42.9 | bottom 34% in New York; bottom 44% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.22, RN 3.34, weekend 6.20.Comparing with Medicare Care Compare? Care Compare shows the raw figure (7.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Helen Hayes Hospital T C U. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Begho, Nathalie | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Begho, Nathalie | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Bernard, Flora | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2016 |
| Bernard, Flora | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2016 |
| Borrelli, Dennis | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/03/2019 |
| Borrelli, Dennis | Individual | ADP of the SNF | NOT APPLICABLE | 06/03/2019 |
| Delgardo, Elisa | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/05/2021 |
| Delgardo, Elisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/05/2021 |
| Delgardo, Elisa | Individual | ADP of the SNF | NOT APPLICABLE | 03/05/2021 |
| Denton, O'Neil | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2025 |
| Denton, O'Neil | Individual | ADP of the SNF | NOT APPLICABLE | 08/07/2025 |
| Evans, Yvonne | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/12/2025 |
| Evans, Yvonne | Individual | Corporate Officer | NOT APPLICABLE | 09/16/2024 |
| Evans, Yvonne | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/12/2025 |
| Evans, Yvonne | Individual | ADP of the SNF | NOT APPLICABLE | 09/13/2024 |
| Ficucello, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/22/2016 |
| Ficucello, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2016 |
| Ficucello, John | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2016 |
| Fielack, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/06/2022 |
| Fielack, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 10/06/2022 |
Showing 20 of 50 parties CMS has on file for this facility; 30 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain State of New York Comptroller's Office — 7 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Long Island State Veterans Home — Stonybrook, NY · overall 5/5
- N Y S Veterans Home — Oxford, NY · overall 4/5
- New York State Veterans Home at Montrose — Montrose, NY · overall 2/5abuse
- Nys Veterans Home in Nyc — Jamaica, NY · overall 4/5
- Western New York State Veterans Home — Batavia, NY · overall 5/5
- Helen Hayes Hospital R H C F — West Haverstraw, NY · overall 5/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 50 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 62 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Helen Hayes Hospital R H C F | 0.0 mi | West Haverstraw, NY | ★★★★★ | 5/5 | |
| Northern Riverview Health Care, INC | 1.4 mi | Haverstraw, NY | ★★☆☆☆ | 1/5 | |
| Springvale Nursing & Rehabilitation Center | 3.7 mi | Croton on Hudson, NY | ★★★☆☆ | 2/5 | |
| New York State Veterans Home at Montrose | 4.0 mi | Montrose, NY | ★★☆☆☆ | 1/5 | abuse |
| Sky View Rehabilitation & Health Care Center L L C | 4.1 mi | Croton on Hudson, NY | ★★★★☆ | 3/5 | |
| Friedwald Center for Rehab and Nursing, L L C | 4.6 mi | New City, NY | ★★★☆☆ | 2/5 | |
| Pine Valley Center for Rehabilitation and Nursing | 5.6 mi | Spring Valley, NY | ★★☆☆☆ | 2/5 | |
| Tolstoy Foundation Rehabilitation and Nrsg Center | 6.2 mi | Valley Cottage, NY | ★☆☆☆☆ | 1/5 | SFF |
| Cedar Manor Nursing & Rehabilitation Center | 6.5 mi | Ossining, NY | ★★☆☆☆ | 2/5 | |
| Nyack Ridge Rehabilitation and Nursing Center | 6.5 mi | Valley Cottage, NY | ★☆☆☆☆ | 1/5 | |
| Northern Manor Geriatric Center INC | 6.6 mi | Nanuet, NY | ★☆☆☆☆ | 1/5 | |
| Sunshine Children's Home and Rehab Center | 7.1 mi | Ossining, NY | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Rockland, NY — 10 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Northern Metropolitan Res Health Care Facility INC — Monsey, NY · overall 2/5
- The Willows at Ramapo Rehab and Nursing Center — Suffern, NY · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335873.
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