N Y S Veterans Home

Name: N Y S Veterans Home
Address: 4211 STATE HIGHWAY 220, Oxford, NY, 13830, US
Telephone: 6078433100

4211 State Highway 220, Oxford, NY 13830 · Chenango County · 242 certified beds · avg 210 residents/day · certified since Jan 1, 1967

Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (5)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 16, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 16, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 11, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 6, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 6, 2023	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Year	Citations	Worst severity that year
2023	2	F
2024	1	D
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.15	3.58	3.95	top 20% in New York; top 34% in the U.S.
Registered Nurse hours	0.78	0.68	0.69	top 24% in New York; top 29% in the U.S.
Weekend total nurse staffing	3.38	3.13	3.50	top 28% in New York; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.48	0.48	top 45% in New York; bottom 49% in the U.S.
Total nursing staff turnover (%)	0.0	40.3	45.8	—
RN turnover (%)	0.0	39.8	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.67, weekend 2.92. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

Government - State

Owner / manager	Type	Role	Stake	Since
Apthorpe, Kurt	Individual	Corporate Officer	NOT APPLICABLE	10/10/2019
Apthorpe, Kurt	Individual	Operational/Managerial Control	NOT APPLICABLE	10/10/2019
Apthorpe, Kurt	Individual	ADP of the SNF	NOT APPLICABLE	10/10/2019
Schultz, Matthew	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Schultz, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Schultz, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
State of New York Comptrollers Office	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/1971
State of New York Comptrollers Office	Organization	ADP of the SNF	NOT APPLICABLE	04/01/1971
Stockhausen, Anna	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2025
Stockhausen, Anna	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Valley View Manor Nursing Home	7.4 mi	Norwich, NY	★★★☆☆	3/5
Norwich Rehabilitation & Nursing Center	7.5 mi	Norwich, NY	★★★☆☆	3/5
Chasehealth Rehab and Residential Care	18.4 mi	New Berlin, NY	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Oxford →

Facility data as of CMS processing date 2026-08-01. CCN 335097.

The Care File

Visit checklist — N Y S Veterans Home

4211 State Highway 220, Oxford, NY 13830 · 6078433100

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335097 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)