Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 · Genesee County · 126 certified beds · avg 121 residents/day · certified since Aug 30, 1995
Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (2)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 13, 2023 | B · Minimal risk, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 3.58 | 3.95 | top 20% in New York; top 33% in the U.S. |
| Registered Nurse hours | 0.83 | 0.68 | 0.69 | top 19% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.13 | 3.50 | top 18% in New York; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.48 | 0.48 | top 41% in New York; top 48% in the U.S. |
| Total nursing staff turnover (%) | 49.6 | 40.3 | 45.8 | bottom 27% in New York; bottom 38% in the U.S. |
| RN turnover (%) | 58.3 | 39.8 | 42.9 | bottom 15% in New York; bottom 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.72, weekend 3.21. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Asermily, Rachael | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/03/2024 |
| Asermily, Rachael | Individual | ADP of the SNF | NOT APPLICABLE | 10/03/2024 |
| Bierfeldt, Danielle | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/07/2023 |
| Bierfeldt, Danielle | Individual | ADP of the SNF | NOT APPLICABLE | 12/07/2023 |
| Bonadio & Co LLP | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Buslovich, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/11/2022 |
| Buslovich, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 04/11/2022 |
| Furness, Michael | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/15/2025 |
| Furness, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/10/2022 |
| Furness, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2022 |
| McMaster, Jodi | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/14/2023 |
| McMaster, Jodi | Individual | ADP of the SNF | NOT APPLICABLE | 09/14/2023 |
| Partners Medical Group PLLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Partners Medical Group PLLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/31/2025 |
| Piselli, Lawrence | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2025 |
| Piselli, Lawrence | Individual | ADP of the SNF | NOT APPLICABLE | 01/30/2025 |
| Schultz, Matthew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/08/2024 |
| Schultz, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/08/2024 |
| Schultz, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 06/08/2024 |
| State of New York Comptrollers Office | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1995 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Grand Rehabilitation and Nursing at Batavia | 0.8 mi | Batavia, NY | ★★☆☆☆ | 3/5 | |
| Premier Genesee Center for Nrsg and Rehabilitation | 1.1 mi | Batavia, NY | ★★☆☆☆ | 3/5 | |
| Leroy Village Green Residential Health C F, INC | 10.6 mi | Leroy, NY | ★★★★★ | 5/5 | |
| The Villages of Orleans Health and Rehabilitation | 15.8 mi | Albion, NY | ★☆☆☆☆ | 1/5 | |
| Orchard Rehabilitation & Nursing Center | 16.7 mi | Medina, NY | ★★★☆☆ | 3/5 | |
| Medina Memorial Hospital SNF | 17.9 mi | Medina, NY | ★★★★☆ | 5/5 | |
| Wyoming County Community Hospitals SNF | 18.0 mi | Warsaw, NY | ★★★★★ | 4/5 | |
| East Side Nursing Home | 19.0 mi | Warsaw, NY | ★★★☆☆ | 3/5 | |
| Elderwood of Lakeside at Brockport | 19.4 mi | Brockport, NY | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335788.