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Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 (opens Google Maps) · Genesee County · (585) 345-2000· 126 certified beds · avg 121 residents/day · certified since Aug 30, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)
5/5
Health inspection rating (on-site)
inspected Jan 30, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.17
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
2 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 13, 2023 | B · Potential for minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
Inspection trend by year
All citationsSerious citations (G–L)
2023
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.17
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.83
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.71
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 3.58 | 3.95 | top 20% in New York; top 33% in the U.S. |
| Registered Nurse hours | 0.83 | 0.68 | 0.69 | top 19% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.13 | 3.50 | top 18% in New York; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.48 | 0.48 | top 41% in New York; top 48% in the U.S. |
| Total nursing staff turnover (%) | 49.6 | 40.3 | 45.8 | bottom 27% in New York; bottom 38% in the U.S. |
| RN turnover (%) | 58.3 | 39.8 | 42.9 | bottom 15% in New York; bottom 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.72, weekend 3.21.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Western New York State Veterans Home. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Asermily, Rachael | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/03/2024 |
| Asermily, Rachael | Individual | ADP of the SNF | NOT APPLICABLE | 10/03/2024 |
| Bierfeldt, Danielle | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/07/2023 |
| Bierfeldt, Danielle | Individual | ADP of the SNF | NOT APPLICABLE | 12/07/2023 |
| Bonadio & Co LLP | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Buslovich, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/11/2022 |
| Buslovich, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 04/11/2022 |
| Furness, Michael | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/15/2025 |
| Furness, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/10/2022 |
| Furness, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2022 |
| McMaster, Jodi | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/14/2023 |
| McMaster, Jodi | Individual | ADP of the SNF | NOT APPLICABLE | 09/14/2023 |
| Partners Medical Group PLLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Partners Medical Group PLLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/31/2025 |
| Piselli, Lawrence | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2025 |
| Piselli, Lawrence | Individual | ADP of the SNF | NOT APPLICABLE | 01/30/2025 |
| Schultz, Matthew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/08/2024 |
| Schultz, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/08/2024 |
| Schultz, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 06/08/2024 |
| State of New York Comptrollers Office | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1995 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain State of New York Comptroller's Office — 7 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Helen Hayes Hospital R H C F — West Haverstraw, NY · overall 5/5
- Helen Hayes Hospital T C U — West Haverstraw, NY · overall 5/5
- Long Island State Veterans Home — Stonybrook, NY · overall 5/5
- N Y S Veterans Home — Oxford, NY · overall 4/5
- New York State Veterans Home at Montrose — Montrose, NY · overall 2/5abuse
- Nys Veterans Home in Nyc — Jamaica, NY · overall 4/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Grand Rehabilitation and Nursing at Batavia | 0.8 mi | Batavia, NY | ★★☆☆☆ | 3/5 | |
| Premier Genesee Center for Nrsg and Rehabilitation | 1.1 mi | Batavia, NY | ★★☆☆☆ | 3/5 | |
| Leroy Village Green Residential Health C F, INC | 10.6 mi | Leroy, NY | ★★★★★ | 5/5 | |
| The Villages of Orleans Health and Rehabilitation | 15.8 mi | Albion, NY | ★☆☆☆☆ | 1/5 | |
| Orchard Rehabilitation & Nursing Center | 16.7 mi | Medina, NY | ★★★☆☆ | 3/5 | |
| Medina Memorial Hospital SNF | 17.9 mi | Medina, NY | ★★★★☆ | 5/5 | |
| Wyoming County Community Hospitals SNF | 18.0 mi | Warsaw, NY | ★★★★★ | 4/5 | |
| East Side Nursing Home | 19.0 mi | Warsaw, NY | ★★★☆☆ | 3/5 | |
| Elderwood of Lakeside at Brockport | 19.4 mi | Brockport, NY | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335788.