Helen Hayes Hospital T C U
51 N Route 9w, West Haverstraw, NY 10993 · Rockland County · 24 certified beds · avg 19 residents/day · certified since Aug 10, 2016
Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (2)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2018 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| May 7, 2018 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.64 | 3.58 | 3.95 | top 1% in New York; top 1% in the U.S. |
| Registered Nurse hours | 3.53 | 0.68 | 0.69 | top 1% in New York; top 1% in the U.S. |
| Weekend total nurse staffing | 6.55 | 3.13 | 3.50 | top 1% in New York; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.59 | 0.48 | 0.48 | top 1% in New York; top 1% in the U.S. |
| Total nursing staff turnover (%) | 33.3 | 40.3 | 45.8 | top 37% in New York; top 20% in the U.S. |
| RN turnover (%) | 45.0 | 39.8 | 42.9 | bottom 34% in New York; bottom 44% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.22, RN 3.34, weekend 6.20. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Begho, Nathalie | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Begho, Nathalie | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Bernard, Flora | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2016 |
| Bernard, Flora | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2016 |
| Borrelli, Dennis | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/03/2019 |
| Borrelli, Dennis | Individual | ADP of the SNF | NOT APPLICABLE | 06/03/2019 |
| Delgardo, Elisa | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/05/2021 |
| Delgardo, Elisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/05/2021 |
| Delgardo, Elisa | Individual | ADP of the SNF | NOT APPLICABLE | 03/05/2021 |
| Denton, O'Neil | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2025 |
| Denton, O'Neil | Individual | ADP of the SNF | NOT APPLICABLE | 08/07/2025 |
| Evans, Yvonne | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/12/2025 |
| Evans, Yvonne | Individual | Corporate Officer | NOT APPLICABLE | 09/16/2024 |
| Evans, Yvonne | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/12/2025 |
| Evans, Yvonne | Individual | ADP of the SNF | NOT APPLICABLE | 09/13/2024 |
| Ficucello, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/22/2016 |
| Ficucello, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2016 |
| Ficucello, John | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2016 |
| Fielack, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/06/2022 |
| Fielack, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 10/06/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Helen Hayes Hospital R H C F | 0.0 mi | West Haverstraw, NY | ★★★★★ | 5/5 | |
| Northern Riverview Health Care, INC | 1.4 mi | Haverstraw, NY | ★★☆☆☆ | 1/5 | |
| Springvale Nursing & Rehabilitation Center | 3.7 mi | Croton on Hudson, NY | ★★★☆☆ | 2/5 | |
| New York State Veterans Home at Montrose | 4.0 mi | Montrose, NY | ★★☆☆☆ | 1/5 | abuse |
| Sky View Rehabilitation & Health Care Center L L C | 4.1 mi | Croton on Hudson, NY | ★★★★☆ | 3/5 | |
| Friedwald Center for Rehab and Nursing, L L C | 4.6 mi | New City, NY | ★★★☆☆ | 2/5 | |
| Pine Valley Center for Rehabilitation and Nursing | 5.6 mi | Spring Valley, NY | ★★☆☆☆ | 2/5 | |
| Tolstoy Foundation Rehabilitation and Nrsg Center | 6.2 mi | Valley Cottage, NY | ★☆☆☆☆ | 1/5 | SFF |
| Cedar Manor Nursing & Rehabilitation Center | 6.5 mi | Ossining, NY | ★★☆☆☆ | 2/5 | |
| Nyack Ridge Rehabilitation and Nursing Center | 6.5 mi | Valley Cottage, NY | ★☆☆☆☆ | 1/5 | |
| Northern Manor Geriatric Center INC | 6.6 mi | Nanuet, NY | ★☆☆☆☆ | 1/5 | |
| Sunshine Children's Home and Rehab Center | 7.1 mi | Ossining, NY | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335873.