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Heather Knoll Retirement Village
1134 North Ave, Tallmadge, OH 44278 (opens Google Maps) · Summit County · (330) 688-8600· 115 certified beds · avg 106 residents/day · certified since May 22, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: SPRENGER HEALTH CARE SYSTEMS (12 facilities, chain avg rating 3.3★)
5/5
Health inspection rating (on-site)
inspected Mar 6, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.16
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842
The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. F-0679
View all 9 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Aug 15, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Mar 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Sep 29, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Sep 12, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Sep 12, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
All citationsSerious citations (G–L)
2019
All citations: 2
Serious citations (G–L): 0
2022
All citations: 1
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | D |
| 2022 | 1 | 0 | D |
| 2024 | 3 | 0 | D |
| 2025 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.16
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.51
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.75
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.16 | 3.45 | 3.95 | bottom 38% in Ohio; bottom 20% in the U.S. |
| Registered Nurse hours | 0.51 | 0.60 | 0.69 | bottom 41% in Ohio; bottom 39% in the U.S. |
| Weekend total nurse staffing | 2.75 | 3.07 | 3.50 | bottom 32% in Ohio; bottom 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.42 | 0.48 | bottom 20% in Ohio; bottom 23% in the U.S. |
| Total nursing staff turnover (%) | 52.8 | 48.7 | 45.8 | bottom 37% in Ohio; bottom 30% in the U.S. |
| RN turnover (%) | 23.1 | 43.9 | 42.9 | top 19% in Ohio; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.52, weekend 2.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Heather Knoll Retirement Village. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bluesky Healthcare INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/14/2005 |
| Hutsenpiller, Wendie | Individual | 5% or Greater Indirect Ownership Interest | 18% | 04/14/2005 |
| Malanowski, Kenneth | Individual | 5% or Greater Indirect Ownership Interest | 20% | 04/14/2005 |
| Sprenger, Nicole | Individual | 5% or Greater Indirect Ownership Interest | 31% | 04/14/2005 |
| Sprenger, Tracey | Individual | 5% or Greater Indirect Ownership Interest | 31% | 04/14/2005 |
| Citrin Cooperman and Company, LLP | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| CMS & Co. Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2005 |
| CMS & Co. Management Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 09/10/2025 |
| Courtock, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/02/2002 |
| Courtock, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 12/02/2002 |
| Delta Health Care Consultants, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2008 |
| Epperly, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2022 |
| Epperly, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2022 |
| Fox, Emily | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2024 |
| Fox, Emily | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/31/2024 |
| Fox, Emily | Individual | ADP of the SNF | NOT APPLICABLE | 12/31/2024 |
| Gollinger, Kristen | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2000 |
| Gollinger, Kristen | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2000 |
| Heather Knoll Rental Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2005 |
| Huntington | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2001 |
Showing 20 of 42 parties CMS has on file for this facility; 22 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Sprenger Health Care Systems — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Main Street Care Center — Avon Lake, OH · overall 3/5
- Manor of Grande Village — Twinsburg, OH · overall 3/5
- Rose Lane Nursing and Rehabilitation — Massillon, OH · overall 2/5
- Smithville Western Care Center — Wooster, OH · overall 2/5
- Village of the Falls — Olmsted Falls, OH · overall 5/5
- Sprenger Health Care of Port Royal — Port Royal, SC · overall 1/5
- Sprenger Healthcare of Bluffton — Bluffton, SC · overall 5/5
- Amherst Manor Nursing Home — Amherst, OH · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 53% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 42 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 75 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Tallmadge Health & Rehab Center | 1.1 mi | Tallmadge, OH | ★☆☆☆☆ | 1/5 | |
| Falls Village Skilled Nursing & Rehabilitation | 2.0 mi | Cuyahoga Falls, OH | ★★★★★ | 4/5 | |
| The Pinnacle Rehabilitation and Nursing Center | 2.1 mi | Tallmadge, OH | ★★★★★ | 5/5 | |
| Altercare of Cuyahoga Falls Ctr for Rehab & Nursin | 2.5 mi | Cuyahoga Falls, OH | ★☆☆☆☆ | 2/5 | |
| The Colony Healthcare Center | 2.7 mi | Tallmadge, OH | ★★★☆☆ | 2/5 | |
| The Pavilion at Stow for Nursing and Rehabilitatio | 3.1 mi | Stow, OH | ★★☆☆☆ | 3/5 | |
| Arbors at Stow | 3.5 mi | Stow, OH | ★★☆☆☆ | 1/5 | abuse |
| Continuing Healthcare of Cuyahoga Falls | 3.9 mi | Cuyahoga Falls, OH | —/5 | SFF | |
| Majestic Care of Kent | 4.0 mi | Kent, OH | ★★☆☆☆ | 1/5 | |
| Divine Rehabilitation and Nursing at Canal Pointe | 4.1 mi | Akron, OH | ★★☆☆☆ | 1/5 | |
| Bath Creek Estates | 4.6 mi | Cuyahoga Falls, OH | ★★★★☆ | 4/5 | |
| Tamarack Ridge Health and Rehabilitation | 4.7 mi | Kent, OH | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Summit, OH — 43 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Heritage of Hudson — Hudson, OH · overall 4/5
- Hickory Ridge Nursing & Rehabilitation Center — Akron, OH · overall 3/5
- Highland Square Nursing and Rehabilitation — Akron, OH · overall 2/5abuse
- Hudson Elms Nursing Center — Hudson, OH · overall 1/5
- Hudson Springs Nursing and Rehab — Stow, OH · overall 2/5
- Manor of Grande Village — Twinsburg, OH · overall 3/5
- Momentous Health at Richfield — Richfield, OH · overall —/5SFF
- Northfield Village Retirement Community — Northfield, OH · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365739.
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