Majestic Care of Kent

Name: Majestic Care of Kent
Address: 1290 FAIRCHILD AVENUE, Kent, OH, 44240, US
Telephone: 3306784912

1290 Fairchild Avenue, Kent, OH 44240 · Portage County · 74 certified beds · avg 52 residents/day · certified since Apr 1, 1991

Part of chain: MAJESTIC CARE (22 facilities, chain avg rating 2.5★)

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (39)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
May 21, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
May 21, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint
Mar 12, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 12, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jan 29, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not have an agreement with at least one Medicare- or Medicaid-certified hospital to ensure residents can be transferred quickly when they need hospital care.
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 10, 2025	F · Potential for harm, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Sep 10, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 10, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Sep 10, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 30, 2023	F · Potential for harm, facility-wide	The facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program.
Mar 30, 2023	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 30, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Mar 30, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 15, 2019	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (13 → 16).

Year	Citations	Worst severity that year
2019	4	F
2023	13	F
2025	16	F
2026	6	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.00	3.45	3.95	bottom 25% in Ohio; bottom 14% in the U.S.
Registered Nurse hours	0.93	0.60	0.69	top 8% in Ohio; top 19% in the U.S.
Weekend total nurse staffing	2.65	3.07	3.50	bottom 22% in Ohio; bottom 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.42	0.48	top 12% in Ohio; top 20% in the U.S.
Total nursing staff turnover (%)	64.1	48.7	45.8	bottom 14% in Ohio; bottom 11% in the U.S.
RN turnover (%)	66.7	43.9	42.9	bottom 18% in Ohio; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.92, RN 0.90, weekend 2.59. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Marx, David	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/31/2024
MDG Majestic Ohio Operations Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/31/2024
Alexander, David	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/27/2025
Chamberlain, Margaret	Individual	Corporate Officer	NOT APPLICABLE	12/30/2024
Kent Oh Health & Rehab Realty LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2024
Loughrey, Hollie	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2024
Loughrey, Hollie	Individual	ADP of the SNF	NOT APPLICABLE	12/30/2024
Majestic Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/2024
Majestic Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/19/2025
Marx, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/31/2024
Marx, David	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2024
Marx, David	Individual	ADP of the SNF	NOT APPLICABLE	12/31/2024
MDG Majestic Ohio Property Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2024
Pruitt, Paul	Individual	Corporate Officer	NOT APPLICABLE	12/30/2024
Pruitt, Paul	Individual	Operational/Managerial Control	NOT APPLICABLE	12/30/2024
Rewa, Angela	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/27/2025
Russell, Robert	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/27/2025
Shatrov, Anzhelika	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/27/2025
Wagner, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/30/2024
Wagner, John	Individual	ADP of the SNF	NOT APPLICABLE	12/30/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Which hospital do you partner with for transfers, and how quickly can a resident be moved in an emergency?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Arbors at Stow	1.3 mi	Stow, OH	★★☆☆☆	1/5	abuse
Tamarack Ridge Health and Rehabilitation	3.1 mi	Kent, OH	★★★★★	4/5
The Pavilion at Stow for Nursing and Rehabilitatio	3.4 mi	Stow, OH	★★☆☆☆	3/5
Hudson Springs Nursing and Rehab	3.6 mi	Stow, OH	★★☆☆☆	2/5
Heather Knoll Retirement Village	4.0 mi	Tallmadge, OH	★★★★★	5/5
Altercare of Cuyahoga Falls Ctr for Rehab & Nursin	4.9 mi	Cuyahoga Falls, OH	★☆☆☆☆	2/5
Altercare Post-Acute Rehab Center	5.0 mi	Kent, OH	★★★★★	5/5
Tallmadge Health & Rehab Center	5.1 mi	Tallmadge, OH	★☆☆☆☆	1/5
Falls Village Skilled Nursing & Rehabilitation	5.3 mi	Cuyahoga Falls, OH	★★★★★	4/5
Arbors at Streetsboro	5.4 mi	Streetsboro, OH	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Kent →

Facility data as of CMS processing date 2026-08-01. CCN 365834.

The Care File

Visit checklist — Majestic Care of Kent

1290 Fairchild Avenue, Kent, OH 44240 · 3306784912

Health inspection rating 1/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Which hospital do you partner with for transfers, and how quickly can a resident be moved in an emergency?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365834 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)