How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.83, RN 0.43, weekend 2.42.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.83 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Haven Health — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Haven of Lake Havasu — Lake Havasu City, AZ · overall 2/5abuse
• Haven of Lakeside — Lakeside, AZ · overall 1/5
• Haven of Phoenix — Phoenix, AZ · overall 3/5abuse
• Haven of Safford — Safford, AZ · overall 2/5abuse
• Haven of Saguaro Valley — Tucson, AZ · overall 5/5
• Haven of Sandpointe, LLC — Yuma, AZ · overall 3/5abuse
• Haven of Scottsdale — Scottsdale, AZ · overall 2/5
• Haven of Sedona — Sedona, AZ · overall 2/5abuseSFF

Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Arizona midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 36 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 1 closest →

Other facilities in the same county

CMS records place this facility in Gila, AZ — 4 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Payson Care Center — Payson, AZ · overall 2/5
• Rim Country Health & Retirement Community — Payson, AZ · overall 2/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Globe →