Hattie Ide Chaffee Home
200 Wampanoag Trail, East Providence, RI 02915 · Providence County · 69 certified beds · avg 67 residents/day · certified since Jan 1, 1981
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jun 17, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jul 15, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 20, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 20, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 20, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jun 20, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 20, 2025 | D · Potential for harm, one-off | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. |
| Sep 9, 2024 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint |
| Jun 26, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jun 17, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 17, 2024 | F · Potential for harm, facility-wide | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Jun 17, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 17, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 17, 2024 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 17, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 17, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 17, 2024 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. |
| Jun 17, 2024 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Jan 10, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| May 19, 2023 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 19, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 12 | 1 | J ▲ |
| 2025 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $40,295, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Jun 17, 2024 | Fine | $40,295 |
| Jun 17, 2024 | Payment Denial | 6 days from Jul 9, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.12 | 3.88 | 3.95 | top 3% in Rhode Island; top 4% in the U.S. |
| Registered Nurse hours | 1.31 | 0.80 | 0.69 | top 6% in Rhode Island; top 7% in the U.S. |
| Weekend total nurse staffing | 5.52 | 3.48 | 3.50 | top 3% in Rhode Island; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.72 | 0.55 | 0.48 | top 22% in Rhode Island; top 15% in the U.S. |
| Total nursing staff turnover (%) | 34.7 | 40.6 | 45.8 | top 28% in Rhode Island; top 23% in the U.S. |
| RN turnover (%) | 33.3 | 37.9 | 42.9 | top 40% in Rhode Island; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.39, RN 1.15, weekend 4.86. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gregory, John | Individual | Corporate Officer | NOT APPLICABLE | 05/31/2023 |
| Gregory, John | Individual | Trustee of the SNF | NOT APPLICABLE | 05/31/2023 |
| Guldhauge, Amy | Individual | Corporate Officer | NOT APPLICABLE | 05/23/2012 |
| Guldhauge, Amy | Individual | Trustee of the SNF | NOT APPLICABLE | 05/31/2024 |
| Materne, David | Individual | Corporate Officer | NOT APPLICABLE | 05/31/2024 |
| Materne, David | Individual | Trustee of the SNF | NOT APPLICABLE | 05/31/2024 |
| Radway, Tedford | Individual | Corporate Officer | NOT APPLICABLE | 05/23/2012 |
| Radway, Tedford | Individual | Trustee of the SNF | NOT APPLICABLE | 05/31/2024 |
| Rice, Karen | Individual | Corporate Officer | NOT APPLICABLE | 05/31/2024 |
| Rice, Karen | Individual | Trustee of the SNF | NOT APPLICABLE | 05/31/2024 |
| Santoro, Ralph | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2021 |
| Santoro, Ralph | Individual | ADP of the SNF | NOT APPLICABLE | 02/27/2025 |
| Zeltzer, Barry | Individual | Corporate Director | NOT APPLICABLE | 12/28/2021 |
| Zeltzer, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/28/2021 |
| Zeltzer, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 12/19/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What training do new hires get before working with residents, and what ongoing training do all staff receive?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How often do you evaluate your nurse aides and what ongoing training do they receive?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Adviniacare Orchard, LLC | 0.4 mi | East Providence, RI | ★☆☆☆☆ | 1/5 | SFF |
| Evergreen House Health Center | 0.9 mi | East Providence, RI | ★★★★☆ | 4/5 | |
| Adviniacare Waterview Villas, LLC | 1.2 mi | East Providence, RI | ★★☆☆☆ | 2/5 | |
| Harris Health Center LLC | 1.7 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Eastgate Nursing & Rehabilitation Center | 2.0 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Tockwotton on the Waterfront | 2.2 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Scandinavian Home INC | 2.7 mi | Cranston, RI | ★★★★☆ | 5/5 | |
| Bethany Home of Rhode Island | 2.7 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Steere House Nursing and Rehabilitation Center | 3.1 mi | Providence, RI | ★★★★☆ | 3/5 | |
| Elmwood Nursing and Rehabilitation Center | 3.7 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Adviniacare Providence Dodge Rehab Center, LLC | 3.8 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Pawtucket Falls Healthcare Center | 4.6 mi | Pawtucket, RI | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 415002.