Evergreen House Health Center
1 Evergreen Drive, East Providence, RI 02914 · Providence County · 160 certified beds · avg 144 residents/day · certified since Jul 1, 1979
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
4.13
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 3, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Jul 3, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Jul 3, 2025 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| Apr 22, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jun 24, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 24, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 24, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Jun 24, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 24, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 18, 2023 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint |
| Jun 5, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 5, 2023 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 5, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jun 5, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jun 5, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 5, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 5, 2023 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 5 | 0 | F |
| 2025 | 6 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.13 | 3.88 | 3.95 | top 29% in Rhode Island; top 35% in the U.S. |
| Registered Nurse hours | 0.52 | 0.80 | 0.69 | bottom 17% in Rhode Island; bottom 41% in the U.S. |
| Weekend total nurse staffing | 3.58 | 3.48 | 3.50 | top 33% in Rhode Island; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.55 | 0.48 | bottom 12% in Rhode Island; bottom 32% in the U.S. |
| Total nursing staff turnover (%) | 24.5 | 40.6 | 45.8 | top 6% in Rhode Island; top 6% in the U.S. |
| RN turnover (%) | 20.0 | 37.9 | 42.9 | top 15% in Rhode Island; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.50, weekend 3.40. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Preston, Forrest | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/06/1976 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 04/21/1994 |
| Cushing, Nathaniel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/29/2016 |
| Cushing, Nathaniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/29/2016 |
| Cushing, Nathaniel | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Fletcher, Todd | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Fletcher, Todd | Individual | Corporate Officer | NOT APPLICABLE | 11/02/2020 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/24/2017 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Lay, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2017 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/1994 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/15/2004 |
| Long, Zofia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/15/2004 |
| Long, Zofia | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2004 |
| Majekodunmi, Akindele | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Majekodunmi, Akindele | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2024 |
| Preston, Forrest | Individual | Corporate Director | NOT APPLICABLE | 01/06/1976 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hattie Ide Chaffee Home | 0.9 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Adviniacare Orchard, LLC | 1.3 mi | East Providence, RI | ★☆☆☆☆ | 1/5 | SFF |
| Harris Health Center LLC | 1.4 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Adviniacare Waterview Villas, LLC | 1.4 mi | East Providence, RI | ★★☆☆☆ | 2/5 | |
| Eastgate Nursing & Rehabilitation Center | 1.7 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Tockwotton on the Waterfront | 2.3 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Bethany Home of Rhode Island | 2.5 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Steere House Nursing and Rehabilitation Center | 3.4 mi | Providence, RI | ★★★★☆ | 3/5 | |
| Scandinavian Home INC | 3.6 mi | Cranston, RI | ★★★★☆ | 5/5 | |
| Pawtucket Falls Healthcare Center | 3.8 mi | Pawtucket, RI | ★☆☆☆☆ | 1/5 | |
| Elmwood Nursing and Rehabilitation Center | 4.1 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Adviniacare Providence Dodge Rehab Center, LLC | 4.1 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 415056.