How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Evergreen House Health Center
1 Evergreen Drive, East Providence, RI 02914 (opens Google Maps) · Providence County · (401) 438-3250· 160 certified beds · avg 144 residents/day · certified since Jul 1, 1979 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
4/5
Health inspection rating (on-site)
inspected Jul 3, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.13
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint F-0658
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Nov 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Nov 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jul 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Jul 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Jul 3, 2025 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint · F-0803 |
| Apr 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 24, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 24, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jun 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jun 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Jun 5, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 5, 2023 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jun 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jun 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jun 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
All citationsSerious citations (G–L)
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 5 | 0 | F |
| 2025 | 6 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityRhode Island averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.13
Rhode Island average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.52
Rhode Island average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.58
Rhode Island average: 3.48
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.13 | 3.88 | 3.95 | top 29% in Rhode Island; top 35% in the U.S. |
| Registered Nurse hours | 0.52 | 0.80 | 0.69 | bottom 17% in Rhode Island; bottom 41% in the U.S. |
| Weekend total nurse staffing | 3.58 | 3.48 | 3.50 | top 33% in Rhode Island; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.55 | 0.48 | bottom 12% in Rhode Island; bottom 32% in the U.S. |
| Total nursing staff turnover (%) | 24.5 | 40.6 | 45.8 | top 6% in Rhode Island; top 6% in the U.S. |
| RN turnover (%) | 20.0 | 37.9 | 42.9 | top 15% in Rhode Island; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.50, weekend 3.40.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.92 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Evergreen House Health Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Preston, Forrest | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/06/1976 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 04/21/1994 |
| Cushing, Nathaniel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/29/2016 |
| Cushing, Nathaniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/29/2016 |
| Cushing, Nathaniel | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Fletcher, Todd | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Fletcher, Todd | Individual | Corporate Officer | NOT APPLICABLE | 11/02/2020 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/24/2017 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Lay, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2017 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/1994 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/15/2004 |
| Long, Zofia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/15/2004 |
| Long, Zofia | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2004 |
| Majekodunmi, Akindele | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Majekodunmi, Akindele | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2024 |
| Preston, Forrest | Individual | Corporate Director | NOT APPLICABLE | 01/06/1976 |
Showing 20 of 32 parties CMS has on file for this facility; 12 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Life Care Center of Charleston — N Charleston, SC · overall 3/5
- Life Care Center of Columbia — Columbia, SC · overall 2/5
- Life Care Center of Hilton Head — Hilton Head Island, SC · overall 1/5abuse
- Life Care Center of Athens — Athens, TN · overall 2/5abuse
- Life Care Center of Blount County — Louisville, TN · overall 3/5
- Life Care Center of Bruceton-Hollow Rock — Bruceton, TN · overall 5/5
- Life Care Center of Centerville — Centerville, TN · overall 4/5
- Life Care Center of Cleveland — Cleveland, TN · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 32 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 79 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hattie Ide Chaffee Home | 0.9 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Adviniacare Orchard, LLC | 1.3 mi | East Providence, RI | ★☆☆☆☆ | 1/5 | SFF |
| Harris Health Center LLC | 1.4 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Adviniacare Waterview Villas, LLC | 1.4 mi | East Providence, RI | ★★☆☆☆ | 2/5 | |
| Eastgate Nursing & Rehabilitation Center | 1.7 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Tockwotton on the Waterfront | 2.3 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Bethany Home of Rhode Island | 2.5 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Steere House Nursing and Rehabilitation Center | 3.4 mi | Providence, RI | ★★★★☆ | 3/5 | |
| Scandinavian Home INC | 3.6 mi | Cranston, RI | ★★★★☆ | 5/5 | |
| Pawtucket Falls Healthcare Center | 3.8 mi | Pawtucket, RI | ★☆☆☆☆ | 1/5 | |
| Elmwood Nursing and Rehabilitation Center | 4.1 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Adviniacare Providence Dodge Rehab Center, LLC | 4.1 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Providence, RI — 41 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Golden Crest Nursing Centre — North Providence, RI · overall 4/5
- Grandview Center — Cumberland, RI · overall 5/5
- Greenville Operations Ri LLC DBA Greenville Skille — Greenville, RI · overall 1/5SFF
- Harris Health Care Center North — Central Falls, RI · overall 1/5
- Heritage Hills Nursing & Rehabilitation Center — Smithfield, RI · overall 2/5
- Holiday Operator, LLC DBA Holiday Rehabilitation a — Manville, RI · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 415056.