Holiday Operator, LLC DBA Holiday Rehabilitation a

Name: Holiday Operator, LLC DBA Holiday Rehabilitation a
Address: 30 Sayles Hill Road, Manville, RI, 02838, US
Telephone: 4017651440

30 Sayles Hill Road, Manville, RI 02838 · Providence County · 170 certified beds · avg 136 residents/day · certified since Jun 1, 1980

2/5

Health inspection rating (on-site)

Serious findings on record

$46,118

Fines, last 3 years

4.77

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 10, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 30, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 8, 2026 · F-0697 · triggered by a complaint

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 5, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Aug 22, 2024 · F-0687 · triggered by a complaint

The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.

Why it matters: Neglected feet can develop painful sores and infections, especially dangerous for residents with diabetes.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 21, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Aug 22, 2024 · F-0726 · triggered by a complaint

The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 21, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 10, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 10, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 10, 2026	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents. · from a complaint
May 8, 2026	▲ G · Actual harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
May 8, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 8, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
May 8, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
May 8, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 8, 2026	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 23, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Dec 23, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Jun 13, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 13, 2025	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 13, 2025	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Aug 22, 2024	▲ G · Actual harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · from a complaint
Aug 22, 2024	▲ G · Actual harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 16, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 16, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Dec 6, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Nov 22, 2023	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Mar 30, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	5	0	E
2024	5	2	G ▲
2025	9	0	E
2026	10	2	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $46,118.

Date	Type	Amount / length
Aug 22, 2024	Fine	$46,118

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Rhode Island avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.77	3.88	3.95	top 17% in Rhode Island; top 17% in the U.S.
Registered Nurse hours	0.30	0.80	0.69	bottom 1% in Rhode Island; bottom 10% in the U.S.
Weekend total nurse staffing	4.56	3.48	3.50	top 9% in Rhode Island; top 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.55	0.48	bottom 7% in Rhode Island; bottom 25% in the U.S.
Total nursing staff turnover (%)	44.7	40.6	45.8	bottom 28% in Rhode Island; top 49% in the U.S.
RN turnover (%)	46.7	37.9	42.9	bottom 31% in Rhode Island; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 0.27, weekend 4.08. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Gurchin, Jeanne	Individual	5% or Greater Direct Ownership Interest	33%	10/01/2015
Roy, Donald	Individual	5% or Greater Direct Ownership Interest	33%	10/01/2015
Roy, Judith	Individual	5% or Greater Direct Ownership Interest	33%	11/30/1983
Darosa, Elizabeth	Individual	W-2 Managing Employee	NOT APPLICABLE	03/16/2015
Gurchin, Jeanne	Individual	Corporate Officer	NOT APPLICABLE	11/30/1983
Roy, Donald	Individual	Corporate Director	NOT APPLICABLE	11/30/1983
Roy, Donald	Individual	Corporate Officer	NOT APPLICABLE	11/30/1983
Roy, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	10/18/2006
Roy, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	10/18/2006
Roy, Judith	Individual	Corporate Director	NOT APPLICABLE	11/30/1983

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Adviniacare Oakland Grove LLC	2.2 mi	Woonsocket, RI	★☆☆☆☆	1/5	abuseSFF
Cedar Haven Operations Holding LLC Valley View Hea	2.5 mi	Woonsocket, RI	★☆☆☆☆	1/5	abuseSFF
Woonsocket Health Center	3.0 mi	Woonsocket, RI	★★★★☆	4/5
The Friendly Home	3.8 mi	Woonsocket, RI	★☆☆☆☆	1/5
St Antoine Residence	3.9 mi	North Smithfield, RI	★★★★☆	3/5
Cedar Haven Operations LLC DBA Lake Forrest Health	5.2 mi	Smithfield, RI	★☆☆☆☆	1/5	abuse
Mount St Rita Health Centre	5.3 mi	Cumberland, RI	★★☆☆☆	2/5
Grandview Center	6.0 mi	Cumberland, RI	★★★★★	4/5
Heritage Hills Nursing & Rehabilitation Center	6.2 mi	Smithfield, RI	★★☆☆☆	1/5
Harris Health Care Center North	6.8 mi	Central Falls, RI	★☆☆☆☆	1/5
Lincolnwood Rehabilitation and Healthcare Center	7.0 mi	North Providence, RI	★★☆☆☆	2/5
Stillwater Assisted Living and Skilled Nursing Com	7.2 mi	Greenville, RI	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Manville →

Facility data as of CMS processing date 2026-08-01. CCN 415075.

The Care File

Visit checklist — Holiday Operator, LLC DBA Holiday Rehabilitation a

30 Sayles Hill Road, Manville, RI 02838 · 4017651440

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $46,118

Most serious findings on record:

▲ Jun 10, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ May 8, 2026 (F-0697, Actual harm, one-off): The facility did not provide safe and appropriate pain management for a resident who needed it.
▲ Aug 22, 2024 (F-0687, Actual harm, one-off): The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 415075 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)