Steere House Nursing and Rehabilitation Center
100 Borden Street, Providence, RI 02903 · Providence County · 120 certified beds · avg 108 residents/day · certified since May 1, 1991
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Nov 4, 2024 · F-0805
The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Why it matters: Food served in the wrong texture can cause choking or lead residents to stop eating and lose weight.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 25, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jul 30, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 29, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jul 30, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 29, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Nov 30, 2023 · F-0726
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Dec 30, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 5, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Nov 4, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Nov 4, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 4, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 30, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jul 30, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 30, 2023 | ▲ G · Actual harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Nov 30, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 1 | G ▲ |
| 2024 | 6 | 3 | K ▲ |
| 2026 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $85,654.
| Date | Type | Amount / length |
|---|---|---|
| Nov 4, 2024 | Fine | $35,165 |
| Jul 30, 2024 | Fine | $42,588 |
| Nov 30, 2023 | Fine | $7,901 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.15 | 3.88 | 3.95 | top 9% in Rhode Island; top 11% in the U.S. |
| Registered Nurse hours | 1.04 | 0.80 | 0.69 | top 22% in Rhode Island; top 14% in the U.S. |
| Weekend total nurse staffing | 4.60 | 3.48 | 3.50 | top 7% in Rhode Island; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.72 | 0.55 | 0.48 | top 23% in Rhode Island; top 15% in the U.S. |
| Total nursing staff turnover (%) | 16.7 | 40.6 | 45.8 | top 1% in Rhode Island; top 1% in the U.S. |
| RN turnover (%) | 20.0 | 37.9 | 42.9 | top 15% in Rhode Island; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.64, RN 0.93, weekend 4.14. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Astphan, Paul | Individual | Corporate Officer | NOT APPLICABLE | 03/09/2022 |
| Cannistra, Linda | Individual | Corporate Officer | NOT APPLICABLE | 03/09/2022 |
| Higgins, Chelsie | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/09/2022 |
| Owens, Norma | Individual | Corporate Director | NOT APPLICABLE | 06/01/1998 |
| Owens, Norma | Individual | Corporate Officer | NOT APPLICABLE | 06/24/2013 |
| Plante, Nicole | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/30/2015 |
| Richard, Julie | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2007 |
| Richard, Julie | Individual | Corporate Director | NOT APPLICABLE | 12/01/2007 |
| Steere-Nobles, Diane | Individual | Corporate Director | NOT APPLICABLE | 06/01/2005 |
| Steere-Nobles, Diane | Individual | Corporate Officer | NOT APPLICABLE | 06/28/2010 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Adviniacare Providence Dodge Rehab Center, LLC | 0.7 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Elmwood Nursing and Rehabilitation Center | 0.8 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Tockwotton on the Waterfront | 1.1 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Bethany Home of Rhode Island | 1.8 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Adviniacare Waterview Villas, LLC | 2.0 mi | East Providence, RI | ★★☆☆☆ | 2/5 | |
| Elmhurst Rehabilitation and Healthcare Center | 2.0 mi | Providence, RI | ★★☆☆☆ | 2/5 | |
| Eastgate Nursing & Rehabilitation Center | 2.1 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Harris Health Center LLC | 2.2 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Berkshire Place | 2.2 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Scandinavian Home INC | 2.6 mi | Cranston, RI | ★★★★☆ | 5/5 | |
| Hattie Ide Chaffee Home | 3.1 mi | East Providence, RI | ★★★★☆ | 3/5 | |
| Adviniacare Summit Commons, LLC | 3.1 mi | Providence, RI | ★☆☆☆☆ | 1/5 | abuseSFF |
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Facility data as of CMS processing date 2026-08-01. CCN 415091.