Jeanne Jugan Residence
964 Main Street, Pawtucket, RI 02860 · Providence County · 49 certified beds · avg 31 residents/day · certified since Jan 1, 1980
Part of chain: LITTLE SISTERS OF THE POOR (4 facilities, chain avg rating 5.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | F · Potential for harm, facility-wide | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Apr 2, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2026 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 8.21 | 3.88 | 3.95 | top 1% in Rhode Island; top 1% in the U.S. |
| Registered Nurse hours | 1.87 | 0.80 | 0.69 | top 1% in Rhode Island; top 2% in the U.S. |
| Weekend total nurse staffing | 7.83 | 3.48 | 3.50 | top 1% in Rhode Island; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.16 | 0.55 | 0.48 | top 1% in Rhode Island; top 4% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 40.6 | 45.8 | — |
| RN turnover (%) | 0.0 | 37.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.93, RN 1.35, weekend 5.65. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Jeanne Jugan Residence of the Little Sisters of the Poor, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/1966 |
| Ballesteros, Cheryll | Individual | Corporate Officer | NOT APPLICABLE | 07/02/2025 |
| Ballesteros, Cheryll | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/02/2025 |
| Ballesteros, Cheryll | Individual | ADP of the SNF | NOT APPLICABLE | 07/02/2025 |
| Curtin, Alicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2020 |
| Curtin, Alicia | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2020 |
| Jeanne Jugan Residence of the Little Sisters of the Poor, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/1966 |
| Jeanne Jugan Residence of the Little Sisters of the Poor, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/1966 |
| Leon, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Leon, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Tigga, Punam | Individual | Corporate Officer | NOT APPLICABLE | 04/09/2018 |
| Tigga, Punam | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/09/2018 |
| Tigga, Punam | Individual | ADP of the SNF | NOT APPLICABLE | 04/09/2018 |
| Velusamy, Dharathi | Individual | Corporate Officer | NOT APPLICABLE | 04/09/2018 |
| Velusamy, Dharathi | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/09/2018 |
| Velusamy, Dharathi | Individual | ADP of the SNF | NOT APPLICABLE | 04/09/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Adviniacare Summit Commons, LLC | 0.6 mi | Providence, RI | ★☆☆☆☆ | 1/5 | abuseSFF |
| Adviniacare Pawtucket Pleasant Rehab Center, LLC | 0.8 mi | Pawtucket, RI | ★★☆☆☆ | 3/5 | |
| Mansion Nursing and Rehab Center | 1.3 mi | Central Falls, RI | ★★☆☆☆ | 2/5 | |
| Harris Health Care Center North | 2.1 mi | Central Falls, RI | ★☆☆☆☆ | 1/5 | |
| Berkshire Place | 2.2 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Pawtucket Falls Healthcare Center | 2.4 mi | Pawtucket, RI | ★☆☆☆☆ | 1/5 | |
| Bethany Home of Rhode Island | 2.6 mi | Providence, RI | ★★★☆☆ | 3/5 | |
| Elmhurst Rehabilitation and Healthcare Center | 2.6 mi | Providence, RI | ★★☆☆☆ | 2/5 | |
| Golden Crest Nursing Centre | 2.6 mi | North Providence, RI | ★★★★☆ | 4/5 | |
| Grandview Center | 2.9 mi | Cumberland, RI | ★★★★★ | 4/5 | |
| Eastgate Nursing & Rehabilitation Center | 3.3 mi | East Providence, RI | ★★★★★ | 5/5 | |
| Tockwotton on the Waterfront | 3.5 mi | East Providence, RI | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 415073.