Harmony Health Center
9820 N Kendall Drive, Miami, FL 33176 · Miami-Dade County · 203 certified beds · avg 197 residents/day · certified since Jul 17, 2019
Part of chain: VENTURA SERVICES (14 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 7, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 21, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Jul 21, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Dec 8, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 8, 2022 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Dec 8, 2022 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | E |
| 2024 | 3 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.37 | 4.03 | 3.95 | bottom 6% in Florida; bottom 30% in the U.S. |
| Registered Nurse hours | 1.15 | 0.76 | 0.69 | top 12% in Florida; top 11% in the U.S. |
| Weekend total nurse staffing | 3.09 | 3.68 | 3.50 | bottom 6% in Florida; bottom 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.99 | 0.53 | 0.48 | top 9% in Florida; top 6% in the U.S. |
| Total nursing staff turnover (%) | 46.3 | 41.4 | 45.8 | bottom 38% in Florida; bottom 46% in the U.S. |
| RN turnover (%) | 42.5 | 46.0 | 42.9 | top 42% in Florida; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 1.26, weekend 3.37. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Harmony Health Intermediate Holdco, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/12/2018 |
| Palmetto Holdco, LLC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 10/12/2018 |
| Bengio, Jacob | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/13/2019 |
| Bengio, Jacob | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/13/2019 |
| Camacho, Alejandro | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Camacho, Alejandro | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Perez, Carlos | Individual | ADP of the SNF | NOT APPLICABLE | 05/13/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palace at Kendall Nursing and Rehabilitation Cente | 1.4 mi | Miami, FL | ★★★★★ | 4/5 | |
| Coral Reef Subacute Care Center LLC | 4.1 mi | Miami, FL | ★★★☆☆ | 2/5 | |
| Nspire Healthcare Kendall | 4.1 mi | Kendall, FL | ★★★★★ | 4/5 | |
| Riviera Health Resort | 4.5 mi | Coral Gables, FL | ★★★★★ | 5/5 | |
| West Gables Health Care Center | 4.7 mi | Miami, FL | ★★★★★ | 4/5 | |
| South Dade Nursing and Rehabilitation Center | 4.9 mi | Miami, FL | ★★★★★ | 4/5 | |
| Palmetto Subacute Care Center | 5.6 mi | Miami, FL | ★★★★★ | 4/5 | |
| Coral Gables Nursing and Rehabilitation Center | 5.9 mi | Miami, FL | ★★★★★ | 5/5 | |
| East Ridge Rehabilitation and Nursing Center | 6.9 mi | Cutler Bay, FL | ★★★★★ | 4/5 | |
| St Annes Nursing Center, St Annes Residence INC | 7.1 mi | Miami, FL | ★★★☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 686124.