St Annes Nursing Center, St Annes Residence INC
11855 Quail Roost Drive, Miami, FL 33177 · Miami-Dade County · 213 certified beds · avg 195 residents/day · certified since May 22, 1987
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Nov 13, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 19, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Nov 13, 2025 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 13, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 13, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 13, 2025 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Sep 18, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Apr 10, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Oct 28, 2022 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Oct 28, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 28, 2022 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| Oct 28, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Oct 28, 2022 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | E |
| 2023 | 2 | 0 | D |
| 2025 | 11 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $34,141.
| Date | Type | Amount / length |
|---|---|---|
| Nov 13, 2025 | Fine | $26,685 |
| Nov 9, 2023 | Fine | $3,728 |
| Nov 9, 2023 | Fine | $3,728 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 4.03 | 3.95 | top 31% in Florida; top 35% in the U.S. |
| Registered Nurse hours | 1.03 | 0.76 | 0.69 | top 17% in Florida; top 14% in the U.S. |
| Weekend total nurse staffing | 3.80 | 3.68 | 3.50 | top 29% in Florida; top 29% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.72 | 0.53 | 0.48 | top 19% in Florida; top 15% in the U.S. |
| Total nursing staff turnover (%) | 25.8 | 41.4 | 45.8 | top 14% in Florida; top 8% in the U.S. |
| RN turnover (%) | 23.7 | 46.0 | 42.9 | top 13% in Florida; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 1.00, weekend 3.66. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Archdiocese of Miami INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 12/05/1984 |
| St. Anne's Nursing Center, St Anne's Residence INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/05/1984 |
| Cabezas, Sandra | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/17/2019 |
| Cabezas, Sandra | Individual | ADP of the SNF | NOT APPLICABLE | 03/03/2026 |
| Fernandez, Heriberto | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Fernandez, Heriberto | Individual | ADP of the SNF | NOT APPLICABLE | 03/03/2026 |
| Frick, Mary | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Wilson, Laura | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| South Dade Nursing and Rehabilitation Center | 3.0 mi | Miami, FL | ★★★★★ | 4/5 | |
| East Ridge Rehabilitation and Nursing Center | 3.2 mi | Cutler Bay, FL | ★★★★★ | 4/5 | |
| Coral Reef Subacute Care Center LLC | 3.4 mi | Miami, FL | ★★★☆☆ | 2/5 | |
| Jackson Memorial Perdue Medical Center | 3.6 mi | Cutler Bay, FL | ★★★★★ | 4/5 | |
| Kendall Lakes Healthcare and Rehab Center | 4.1 mi | Miami, FL | ★★★★★ | 5/5 | |
| Nspire Healthcare Kendall | 6.6 mi | Kendall, FL | ★★★★★ | 4/5 | |
| Palace at Kendall Nursing and Rehabilitation Cente | 7.0 mi | Miami, FL | ★★★★★ | 4/5 | |
| Harmony Health Center | 7.1 mi | Miami, FL | ★★★★★ | 5/5 | |
| Homestead Manor a Palace Community | 9.5 mi | Homestead, FL | ★★★★★ | 5/5 | |
| Brookwood Gardens Rehabilitation and Nursing Cente | 9.9 mi | Homestead, FL | ★★☆☆☆ | 1/5 | |
| Riviera Health Resort | 10.2 mi | Coral Gables, FL | ★★★★★ | 5/5 | |
| West Gables Health Care Center | 11.7 mi | Miami, FL | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 105560.