Palace at Kendall Nursing and Rehabilitation Cente

Name: Palace at Kendall Nursing and Rehabilitation Cente
Address: 11215 SW 84TH STREET, Miami, FL, 33173, US
Telephone: 3052712225

11215 SW 84th Street, Miami, FL 33173 · Miami-Dade County · 180 certified beds · avg 170 residents/day · certified since Mar 18, 1991

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.03

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 23, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 3, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 3, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 3, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 3, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 10, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 10, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 10, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 10, 2023	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 6).

Year	Citations	Worst severity that year
2023	4	D
2024	4	E
2026	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.03	4.03	3.95	top 35% in Florida; top 38% in the U.S.
Registered Nurse hours	1.22	0.76	0.69	top 10% in Florida; top 9% in the U.S.
Weekend total nurse staffing	3.66	3.68	3.50	top 39% in Florida; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.99	0.53	0.48	top 8% in Florida; top 6% in the U.S.
Total nursing staff turnover (%)	29.6	41.4	45.8	top 22% in Florida; top 14% in the U.S.
RN turnover (%)	27.7	46.0	42.9	top 16% in Florida; top 25% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 1.29, weekend 3.87. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Kendall Health Care INC	Organization	5% or Greater Direct Ownership Interest	67%	02/11/1993
Khcpci LLC	Organization	5% or Greater Direct Ownership Interest	33%	10/16/2000
Professional Care I, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2005
Professional Care I, INC.	Organization	ADP of the SNF	NOT APPLICABLE	09/08/2025
Ruiz, Oscar	Individual	Corporate Officer	NOT APPLICABLE	11/04/1996
Shaham, Helen	Individual	Corporate Director	NOT APPLICABLE	09/02/2005
Shaham, Jacob	Individual	Corporate Officer	NOT APPLICABLE	02/11/1991
Shaham, Jacob	Individual	Operational/Managerial Control	NOT APPLICABLE	09/02/2005

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Harmony Health Center	1.4 mi	Miami, FL	★★★★★	5/5
Nspire Healthcare Kendall	2.8 mi	Kendall, FL	★★★★★	4/5
Coral Reef Subacute Care Center LLC	4.5 mi	Miami, FL	★★★☆☆	2/5
West Gables Health Care Center	5.3 mi	Miami, FL	★★★★★	4/5
South Dade Nursing and Rehabilitation Center	5.4 mi	Miami, FL	★★★★★	4/5
Riviera Health Resort	5.8 mi	Coral Gables, FL	★★★★★	5/5
Palmetto Subacute Care Center	6.1 mi	Miami, FL	★★★★★	4/5
Coral Gables Nursing and Rehabilitation Center	6.5 mi	Miami, FL	★★★★★	5/5
St Annes Nursing Center, St Annes Residence INC	7.0 mi	Miami, FL	★★★☆☆	2/5	abuse
East Ridge Rehabilitation and Nursing Center	7.5 mi	Cutler Bay, FL	★★★★★	4/5
Jackson Memorial Perdue Medical Center	7.8 mi	Cutler Bay, FL	★★★★★	4/5
Kendall Lakes Healthcare and Rehab Center	9.2 mi	Miami, FL	★★★★★	5/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 105719.

The Care File

Visit checklist — Palace at Kendall Nursing and Rehabilitation Cente

11215 SW 84th Street, Miami, FL 33173 · 3052712225

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105719 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)