How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4000 River Crescent Drive, Annapolis, MD 21401 (opens Google Maps) · Anne Arundel County · (410) 266-7300· 55 certified beds · avg 41 residents/day · certified since Sep 16, 1988 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint F-0623
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint · F-0623 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint · F-0625 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint · F-0661 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Jun 4, 2024 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Jun 7, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 7, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | D |
| 2024 | 9 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Maryland avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.64 | 3.83 | 3.95 | top 6% in Maryland; top 6% in the U.S. |
| Registered Nurse hours | 1.81 | 0.83 | 0.69 | top 5% in Maryland; top 2% in the U.S. |
| Weekend total nurse staffing | 5.26 | 3.43 | 3.50 | top 4% in Maryland; top 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.16 | 0.63 | 0.48 | top 6% in Maryland; top 4% in the U.S. |
| Total nursing staff turnover (%) | 43.1 | 40.2 | 45.8 | bottom 44% in Maryland; top 45% in the U.S. |
| RN turnover (%) | 36.4 | 38.7 | 42.9 | top 46% in Maryland; top 40% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.68, RN 1.50, weekend 4.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.68 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Ginger Cove. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boulden, Phyllis | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/16/1992 |
| Boulden, Phyllis | Individual | Corporate Director | NOT APPLICABLE | 04/29/2016 |
| Fisher, Donald | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/06/2021 |
| Fisher, Donald | Individual | Corporate Officer | NOT APPLICABLE | 12/06/2021 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| South River Rehabilitation and Wellness Center | 1.6 mi | Edgewater, MD | ★★★★☆ | 3/5 | |
| Future Care Annapolis | 1.7 mi | Annapolis, MD | —/5 | ||
| Autumn Lake Healthcare at Spa Creek | 3.0 mi | Annapolis, MD | ★★★☆☆ | 2/5 | |
| Complete Care at Annapolis | 3.7 mi | Annapolis, MD | ★★★★★ | 4/5 | |
| Fairfield Nursing & Rehabilitation Center | 5.3 mi | Crownsville, MD | ★★☆☆☆ | 2/5 | |
| Future Care Chesapeake | 6.8 mi | Arnold, MD | ★★★★★ | 5/5 | |
| Autumn Lake Healthcare at Crofton | 7.5 mi | Crofton, MD | ★★★★☆ | 3/5 | |
| Complete Care at Severna Park LLC | 8.4 mi | Severna Park, MD | ★★★☆☆ | 2/5 | abuse |
| Autumn Lake Healthcare at Waugh Chapel | 8.5 mi | Gambrills, MD | ★★★★★ | 4/5 | |
| Larkin Chase Center | 10.0 mi | Bowie, MD | ★★★★★ | 4/5 | |
| Autumn Lake Healthcare at Baltimore Washington | 12.8 mi | Glen Burnie, MD | ★★☆☆☆ | 2/5 | |
| Marley Neck Rehabilitation and Wellness Center | 13.3 mi | Glen Burnie, MD | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Anne Arundel, MD — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 215174.
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