Complete Care at Annapolis

900 Van Buren Street, Annapolis, MD 21403 (opens Google Maps) · Anne Arundel County · (410) 267-8653· 97 certified beds · avg 78 residents/day · certified since Jul 1, 1976 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

4/5

Health inspection rating (on-site)

inspected Mar 10, 2026

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 30 inspection findings. Open the full record below to read every finding.

Mar 10, 2026E · Potential for more than minimal harm, pattern
The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. F-0568
Mar 10, 2026D · Potential for more than minimal harm, isolated
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
Mar 10, 2026D · Potential for more than minimal harm, isolated
The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint F-0676

View all 30 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 10, 2026	E · Potential for more than minimal harm, pattern	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint · F-0676
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806
Mar 10, 2026	D · Potential for more than minimal harm, isolated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Dec 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint · F-0756
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · F-0836
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838
Nov 14, 2019	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2019

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2019	14	D
2024	8	D
2026	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityMaryland averageU.S. average

Total nurse staffing (hours per resident per day)

3.41

3.83

3.95

Registered Nurse hours

0.67

0.83

0.69

Weekend total nurse staffing

2.92

3.43

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Maryland avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	3.83	3.95	bottom 44% in Maryland; bottom 32% in the U.S.
Registered Nurse hours	0.67	0.83	0.69	bottom 48% in Maryland; top 40% in the U.S.
Weekend total nurse staffing	2.92	3.43	3.50	bottom 28% in Maryland; bottom 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.46	0.63	0.48	bottom 42% in Maryland; top 38% in the U.S.
Total nursing staff turnover (%)	44.9	40.2	45.8	bottom 37% in Maryland; top 50% in the U.S.
RN turnover (%)	46.2	38.7	42.9	bottom 32% in Maryland; bottom 42% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.63, RN 0.71, weekend 3.11.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.63 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Complete Care at Annapolis. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Des Capital LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2023
JRK Investments LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2023
Klugman, Jacob	Individual	Indirect Ownership Interest	NOT APPLICABLE	02/01/2023
PC MD5 Opco Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2023
PC MD5 Topco LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2023
SMS 2021 Trust	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2023
Stein, Shalom	Individual	Indirect Ownership Interest	NOT APPLICABLE	02/01/2023
Sternbuch, Daniel	Individual	Indirect Ownership Interest	NOT APPLICABLE	02/01/2023
Adesse Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023
Adesse MD Peace MD5 Propco Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023
Adesse MD5 Propco Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023
Annapolis MD Propco LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023
Bharaj, Narender	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2023
Bharaj, Narender	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2023
Cox, Vickie	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2023
Cox, Vickie	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2023
HC Family Trust	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023
Mansfield, Melissa	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2023
Mansfield, Melissa	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2023
MD 4 Propco Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2023

Showing 20 of 34 parties CMS has on file for this facility; 14 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Complete Care at Corsica Hills LLC — Centreville, MD · overall 3/5
Complete Care at Hagerstown — Hagerstown, MD · overall 1/5
Complete Care at Heritage LLC — Dundalk, MD · overall 2/5abuse
Complete Care at Hyattsville — Hyattsville, MD · overall 2/5
Complete Care at Laplata LLC — Laplata, MD · overall 1/5
Complete Care at Multi Medical Center LLC — Towson, MD · overall 5/5
Complete Care at Severna Park LLC — Severna Park, MD · overall 3/5abuse
Complete Care at Springbrook — Silver Spring, MD · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Maryland midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 34 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 17 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Autumn Lake Healthcare at Spa Creek	0.7 mi	Annapolis, MD	★★★☆☆	2/5
Ginger Cove	3.7 mi	Annapolis, MD	★★★★☆	5/5
South River Rehabilitation and Wellness Center	4.1 mi	Edgewater, MD	★★★★☆	3/5
Future Care Annapolis	5.3 mi	Annapolis, MD		—/5
Future Care Chesapeake	6.1 mi	Arnold, MD	★★★★★	5/5
Fairfield Nursing & Rehabilitation Center	7.7 mi	Crownsville, MD	★★☆☆☆	2/5
Complete Care at Severna Park LLC	9.4 mi	Severna Park, MD	★★★☆☆	2/5	abuse
Autumn Lake Healthcare at Crofton	10.9 mi	Crofton, MD	★★★★☆	3/5
Autumn Lake Healthcare at Waugh Chapel	11.6 mi	Gambrills, MD	★★★★★	4/5
Larkin Chase Center	13.7 mi	Bowie, MD	★★★★★	4/5
Marley Neck Rehabilitation and Wellness Center	14.2 mi	Glen Burnie, MD	★★★★☆	3/5
Autumn Lake Healthcare at Baltimore Washington	14.3 mi	Glen Burnie, MD	★★☆☆☆	2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Anne Arundel, MD — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Hammonds Lane Center — Brooklyn Park, MD · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Annapolis →

Facility data as of CMS processing date 2026-08-01. CCN 215005.