Ginger Cove

Name: Ginger Cove
Address: 4000 RIVER CRESCENT DRIVE, Annapolis, MD, 21401, US
Telephone: 4102667300

4000 River Crescent Drive, Annapolis, MD 21401 · Anne Arundel County · 55 certified beds · avg 41 residents/day · certified since Sep 16, 1988

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 24, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 4, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 4, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Jun 4, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Jun 4, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jun 4, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 4, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 4, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint
Jun 4, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jun 4, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jun 7, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 7, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.

Inspection trend by year

Year	Citations	Worst severity that year
2019	2	D
2024	9	D
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maryland avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.64	3.83	3.95	top 6% in Maryland; top 6% in the U.S.
Registered Nurse hours	1.81	0.83	0.69	top 5% in Maryland; top 2% in the U.S.
Weekend total nurse staffing	5.26	3.43	3.50	top 4% in Maryland; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.16	0.63	0.48	top 6% in Maryland; top 4% in the U.S.
Total nursing staff turnover (%)	43.1	40.2	45.8	bottom 44% in Maryland; top 45% in the U.S.
RN turnover (%)	36.4	38.7	42.9	top 46% in Maryland; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.68, RN 1.50, weekend 4.37. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Boulden, Phyllis	Individual	W-2 Managing Employee	NOT APPLICABLE	11/16/1992
Boulden, Phyllis	Individual	Corporate Director	NOT APPLICABLE	04/29/2016
Fisher, Donald	Individual	W-2 Managing Employee	NOT APPLICABLE	12/06/2021
Fisher, Donald	Individual	Corporate Officer	NOT APPLICABLE	12/06/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
South River Rehabilitation and Wellness Center	1.6 mi	Edgewater, MD	★★★★☆	3/5
Future Care Annapolis	1.7 mi	Annapolis, MD		—/5
Autumn Lake Healthcare at Spa Creek	3.0 mi	Annapolis, MD	★★★☆☆	2/5
Complete Care at Annapolis	3.7 mi	Annapolis, MD	★★★★★	4/5
Fairfield Nursing & Rehabilitation Center	5.3 mi	Crownsville, MD	★★☆☆☆	2/5
Future Care Chesapeake	6.8 mi	Arnold, MD	★★★★★	5/5
Autumn Lake Healthcare at Crofton	7.5 mi	Crofton, MD	★★★★☆	3/5
Complete Care at Severna Park LLC	8.4 mi	Severna Park, MD	★★★☆☆	2/5	abuse
Autumn Lake Healthcare at Waugh Chapel	8.5 mi	Gambrills, MD	★★★★★	4/5
Larkin Chase Center	10.0 mi	Bowie, MD	★★★★★	4/5
Autumn Lake Healthcare at Baltimore Washington	12.8 mi	Glen Burnie, MD	★★☆☆☆	2/5
Marley Neck Rehabilitation and Wellness Center	13.3 mi	Glen Burnie, MD	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Annapolis →

Facility data as of CMS processing date 2026-08-01. CCN 215174.

The Care File

Visit checklist — Ginger Cove

4000 River Crescent Drive, Annapolis, MD 21401 · 4102667300

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 215174 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)