North Carolina ›Concord

Five Oaks Rehabilitation and Care Center

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413 Winecoff School Road, Concord, NC 28027 (opens Google Maps) · Cabarrus County · (704) 788-2131· 160 certified beds · avg 154 residents/day · certified since Dec 1, 1978 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: VENZA CARE MANAGEMENT (25 facilities, chain avg rating 2.4★)

2/5
Health inspection rating (on-site)
inspected Mar 16, 2026
3
Serious findings on record
most recent Mar 5, 2025
$17,345
Fines, last 3 years
3.67
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Mar 5, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Mar 25, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Mar 5, 2025 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Mar 25, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Mar 5, 2025 · F-0697

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Mar 25, 2025 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

  3. J · Immediate jeopardy, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

View all 14 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 16, 2026E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Mar 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Mar 5, 2025▲ J · Immediate jeopardy, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Mar 5, 2025▲ G · Actual harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Mar 5, 2025▲ G · Actual harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Mar 5, 2025E · Potential for more than minimal harm, patternThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Mar 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Mar 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Mar 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Mar 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Sep 14, 2023D · Potential for more than minimal harm, isolatedThe facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685
Sep 14, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Sep 14, 2023B · Potential for minimal harm, patternThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Sep 14, 2023B · Potential for minimal harm, patternThe facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 4
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 3
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202340D
202583J ▲
202620E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $17,345.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Mar 5, 2025Fine$17,345

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.67
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.28
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.44
North Carolina average: 3.56
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNorth Carolina avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.674.013.95bottom 49% in North Carolina; bottom 45% in the U.S.
Registered Nurse hours0.280.640.69bottom 6% in North Carolina; bottom 8% in the U.S.
Weekend total nurse staffing3.443.563.50top 37% in North Carolina; top 45% in the U.S.
Weekend RN hours (not acuity-adjusted)0.120.410.48bottom 3% in North Carolina; bottom 3% in the U.S.
Total nursing staff turnover (%)55.049.045.8bottom 35% in North Carolina; bottom 25% in the U.S.
RN turnover (%)25.045.742.9top 17% in North Carolina; top 20% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.29, weekend 3.48.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Five Oaks Rehabilitation and Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

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  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
CH FH Holding LLCOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
CW FH Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
FH SNF Operations Holding LLCOrganization5% or Greater Direct Ownership Interest100%12/31/2021
SE SNF Associates LLCOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
SE SNF Associates TrustOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
SE SNF Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
SE SNF Holdings TrustOrganizationIndirect Ownership InterestNOT APPLICABLE03/25/2026
FH Opco Manager LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/01/2025
FH Opco Manager LLCOrganizationADP of the SNFNOT APPLICABLE12/30/2025
Goodman, MenuchaIndividualManaging Control - Governing BodyNOT APPLICABLE12/01/2025
Goodman, MenuchaIndividualCorporate OfficerNOT APPLICABLE12/01/2025
Goodman, MenuchaIndividualOperational/Managerial ControlNOT APPLICABLE12/01/2025
Hall, GeorgeIndividualOperational/Managerial ControlNOT APPLICABLE12/31/2021
Hall, GeorgeIndividualADP of the SNFNOT APPLICABLE12/31/2021
Herzka, YisroelIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE04/15/2026
Melb Opco Manager LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/01/2025
Melb Opco Manager LLCOrganizationADP of the SNFNOT APPLICABLE12/29/2025
Strauss, SusanIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE02/16/2026
Thomas, JonathanIndividualOperational/Managerial ControlNOT APPLICABLE07/12/2023
Thomas, JonathanIndividualADP of the SNFNOT APPLICABLE07/12/2023

Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Venza Care Management — 25 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 24 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 55% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 32 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
The Greens at Cabarrus1.1 miConcord, NC★★★★★4/5
Copperfield Health & Rehabilitation1.2 miConcord, NC★☆☆☆☆1/5abuse
Kannapolis Health and Rehabilitation1.7 miKannapolis, NC★★☆☆☆2/5
Cabarrus Health and Rehabilitation Center2.5 miConcord, NC★☆☆☆☆1/5SFF
The Gardens of Taylor Glen Retirement Community2.8 miConcord, NC★★★★☆4/5
Big Elm Retirement and Nursing Centers4.6 miKannapolis, NC★★★★☆4/5
Pruitthealth-Town Center8.2 miHarrisburg, NC★★★☆☆3/5
University Place Nursing and Rehabilitation Center11.5 miCharlotte, NC★☆☆☆☆2/5
Huntersville Oaks12.9 miHuntersville, NC★★★☆☆4/5
Autumn Care of Cornelius13.1 miCornelius, NC★★☆☆☆2/5
Liberty Commons Nsg and Rehab Ctr of Rowan County13.3 miSalisbury, NC★★★☆☆3/5
Crestview Health & Rehabilitation13.5 miMooresville, NC★☆☆☆☆1/5SFF

Compare this facility with the 3 closest →

All facilities in Concord →

Facility data as of CMS processing date 2026-08-01. CCN 345186.

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