Excelcare at Wilmington LLC
2801 W. 6th Street, Wilmington, DE 19805 · New Castle County · 150 certified beds · avg 136 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
Part of chain: EXCELCARE (8 facilities, chain avg rating 2.3★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 1, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 27, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 12, 2025 | D · Potential for harm, one-off | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · from a complaint |
| Nov 12, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Mar 1, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 1, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 1, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Mar 1, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 1, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Mar 1, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 1, 2024 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint |
| Mar 10, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Mar 10, 2023 | C · Minimal risk, facility-wide | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 12 | 0 | E |
| 2024 | 7 | 1 | J ▲ |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $38,290.
| Date | Type | Amount / length |
|---|---|---|
| Mar 1, 2024 | Fine | $38,290 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Delaware avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 4.67 | 3.95 | bottom 37% in Delaware; top 35% in the U.S. |
| Registered Nurse hours | 0.83 | 1.04 | 0.69 | bottom 44% in Delaware; top 25% in the U.S. |
| Weekend total nurse staffing | 3.72 | 4.18 | 3.50 | bottom 40% in Delaware; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.64 | 0.48 | top 28% in Delaware; top 14% in the U.S. |
| Total nursing staff turnover (%) | 34.9 | 41.3 | 45.8 | top 27% in Delaware; top 24% in the U.S. |
| RN turnover (%) | 39.3 | 41.2 | 42.9 | top 50% in Delaware; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.77, weekend 3.47. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Excelcare at Wilmington Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2024 |
| Frankel, Eliyahu | Individual | 5% or Greater Indirect Ownership Interest | — | 10/01/2024 |
| Indigo de 3 LLC | Organization | 5% or Greater Indirect Ownership Interest | 60% | 10/01/2024 |
| Berkowitz, Cheskel | Individual | ADP of the SNF | NOT APPLICABLE | 10/30/2024 |
| Brunson, Juanita | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Frankel, Eliyahu | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| JM and Mazel LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/30/2024 |
| Leifer, Joel | Individual | ADP of the SNF | NOT APPLICABLE | 10/30/2024 |
| Martin Friedman Cpa PC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Mazel Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| McNally, Deanna | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Revach LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Tengonciang, Carmen | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Zhu, Ying | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Zupnick, Joel | Individual | Trustee of the SNF | NOT APPLICABLE | 10/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Regency Healthcare & Rehab Center | 0.9 mi | Wilmington, DE | ★★★★☆ | 4/5 | |
| Kentmere Rehabilitation and Healthcare Center | 1.1 mi | Wilmington, DE | ★★★☆☆ | 3/5 | |
| Complete Care at Hillside LLC | 1.2 mi | Wilmington, DE | ★★★★☆ | 3/5 | |
| Gilpin Hall | 1.3 mi | Wilmington, DE | ★★★☆☆ | 2/5 | abuse |
| Stonegates | 2.3 mi | Greenville, DE | ★★★★☆ | 3/5 | |
| Coral Springs Rehab & Healthcare | 3.0 mi | Wilmington, DE | ★★☆☆☆ | 2/5 | |
| Willowbrooke Court at Country House | 3.3 mi | Wilmington, DE | ★★★★★ | 5/5 | |
| Wilmington Nursing & Rehabilitation Center | 3.3 mi | Wilmington, DE | —/5 | abuseSFF | |
| Encore at Foulk | 4.0 mi | Wilmington, DE | ★★★★★ | 5/5 | |
| Regal Heights Healthcare & Rehab Center | 4.0 mi | Hockessin, DE | ★★☆☆☆ | 2/5 | abuse |
| Cadia Rehabilitation Silverside | 4.3 mi | Wilmington, DE | ★★★★★ | 3/5 | |
| Kutz Rehabilitation and Nursing | 4.5 mi | Wilmington, DE | ★★☆☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 085002.