Stonegates

Name: Stonegates
Address: 4031 KENNETT PIKE, Greenville, DE, 19807, US
Telephone: 3026586200

4031 Kennett Pike, Greenville, DE 19807 · New Castle County · 49 certified beds · avg 28 residents/day · certified since Jun 22, 1984

3/5

Health inspection rating (on-site)

Serious findings on record

$48,696

Fines, last 3 years

8.26

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Dec 5, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jan 18, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 12, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 12, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 12, 2025	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Dec 12, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 12, 2025	D · Potential for harm, one-off	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Dec 12, 2025	D · Potential for harm, one-off	The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better.
Dec 6, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 6, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation.
Dec 5, 2023	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 5, 2023	E · Potential for harm, repeated	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Dec 5, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not have doctor's orders in place for a resident's immediate care at the time the resident was admitted. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 5, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Dec 5, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2023	9	1	J ▲
2024	5	0	F
2025	6	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $48,696.

Date	Type	Amount / length
Dec 5, 2023	Fine	$48,696

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Delaware avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	8.26	4.67	3.95	top 7% in Delaware; top 1% in the U.S.
Registered Nurse hours	2.79	1.04	0.69	top 5% in Delaware; top 1% in the U.S.
Weekend total nurse staffing	7.12	4.18	3.50	top 5% in Delaware; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.68	0.64	0.48	top 7% in Delaware; top 1% in the U.S.
Total nursing staff turnover (%)	26.4	41.3	45.8	top 10% in Delaware; top 9% in the U.S.
RN turnover (%)	5.9	41.2	42.9	top 1% in Delaware; top 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.96, RN 2.01, weekend 5.14. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Cantera Tr Ua	Organization	Direct Ownership Interest	NOT APPLICABLE	08/17/2019
Cantera Tr Ua	Organization	Operational/Managerial Control	NOT APPLICABLE	08/17/2019
Cantera Tr Ua	Organization	Trustee of the SNF	NOT APPLICABLE	08/17/2019
Cantera Tr Ua	Organization	ADP of the SNF	NOT APPLICABLE	08/17/2019
Dennis, Michele	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2023
Dennis, Michele	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2023
Locurcio, Cesca	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Locurcio, Cesca	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How often are beds and bed rails inspected, and who does those checks?"
"How do frontline staff report care problems, and how does your quality improvement program act on them?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willowbrooke Court at Country House	0.9 mi	Wilmington, DE	★★★★★	5/5
Excelcare at Wilmington LLC	2.3 mi	Wilmington, DE	★★★☆☆	2/5	abuse
Kentmere Rehabilitation and Healthcare Center	2.6 mi	Wilmington, DE	★★★☆☆	3/5
Regal Heights Healthcare & Rehab Center	3.0 mi	Hockessin, DE	★★☆☆☆	2/5	abuse
Regency Healthcare & Rehab Center	3.1 mi	Wilmington, DE	★★★★☆	4/5
Gilpin Hall	3.2 mi	Wilmington, DE	★★★☆☆	2/5	abuse
Willowbrooke Court at Cokesbury Village	3.4 mi	Hockessin, DE	★★★★★	4/5
Coral Springs Rehab & Healthcare	3.4 mi	Wilmington, DE	★★☆☆☆	2/5
Complete Care at Hillside LLC	3.5 mi	Wilmington, DE	★★★★☆	3/5
Wilmington Nursing & Rehabilitation Center	3.6 mi	Wilmington, DE		—/5	abuseSFF
Cadia Rehabilitation Silverside	3.8 mi	Wilmington, DE	★★★★★	3/5
Encore at Foulk	4.1 mi	Wilmington, DE	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Greenville →

Facility data as of CMS processing date 2026-08-01. CCN 085026.

The Care File

Visit checklist — Stonegates

4031 Kennett Pike, Greenville, DE 19807 · 3026586200

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $48,696

Most serious findings on record:

▲ Dec 5, 2023 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How often are beds and bed rails inspected, and who does those checks?"
☐ "How do frontline staff report care problems, and how does your quality improvement program act on them?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 085026 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)