Exceptional Care for Children
11 Independence Way, Newark, DE 19713 · New Castle County · 46 certified beds · avg 44 residents/day · certified since Mar 30, 2006
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 19, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jun 17, 2024 | D · Potential for harm, one-off | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · from a complaint |
| May 28, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 28, 2024 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Delaware avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 4.67 | 3.95 | — |
| Registered Nurse hours | 0.00 | 1.04 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 4.18 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.64 | 0.48 | — |
| Total nursing staff turnover (%) | 0.0 | 41.3 | 45.8 | — |
| RN turnover (%) | 0.0 | 41.2 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: —/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ownership Data Not Available |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How often does the attending doctor physically see each resident, and how is that documented?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Newark Manor Nursing Home | 2.3 mi | Newark, DE | ★★★☆☆ | 2/5 | abuse |
| Jeanne Jugan Residence | 3.7 mi | Newark, DE | ★★★★★ | 4/5 | |
| Encore at Parkside | 4.3 mi | Newark, DE | ★★☆☆☆ | 1/5 | SFF |
| Laurelwood Healthcare Center | 4.7 mi | Elkton, MD | ★★★☆☆ | 2/5 | |
| Elkton Nursing and Rehabilitation Center | 5.2 mi | Elkton, MD | ★☆☆☆☆ | 1/5 | abuseSFF |
| Excelcare at Newark LLC | 6.4 mi | Newark, DE | ★★☆☆☆ | 1/5 | |
| New Castle Health and Rehabilitation Center | 7.2 mi | New Castle, DE | ★★☆☆☆ | 1/5 | SFF |
| Cadia Rehabilitation Pike Creek | 7.5 mi | Wilmington, DE | ★★★★☆ | 3/5 | |
| Pike Creek Nursing & Rehabilitation Center | 7.5 mi | Wilmington, DE | ★★☆☆☆ | 1/5 | SFF |
| Complete Care at Brackenville LLC | 8.6 mi | Hockessin, DE | ★★★★☆ | 3/5 | |
| Coral Springs Rehab & Healthcare | 9.3 mi | Wilmington, DE | ★★☆☆☆ | 2/5 | |
| Regal Heights Healthcare & Rehab Center | 9.8 mi | Hockessin, DE | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 08A015.