Rhode Island ›North Providence
Golden Crest Nursing Centre
100 Smithfield Road, North Providence, RI 02904 · Providence County · 152 certified beds · avg 144 residents/day · certified since Oct 17, 1969
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Dec 11, 2025 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 10, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, repeated · Oct 13, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (H): Multiple residents were actually harmed by the same failure — a pattern of real harm, not an isolated incident.
Corrected: Oct 26, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (27)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 16, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Apr 16, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Dec 11, 2025 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Dec 11, 2025 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 11, 2025 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Dec 19, 2024 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Sep 20, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 20, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Sep 20, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Jul 15, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| May 9, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| May 9, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 13, 2023 | ▲ H · Actual harm, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Oct 13, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 13, 2023 | B · Minimal risk, repeated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 1 | H ▲ |
| 2024 | 12 | 0 | E |
| 2025 | 4 | 1 | G ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $70,868.
| Date | Type | Amount / length |
|---|---|---|
| Dec 11, 2025 | Fine | $30,360 |
| Oct 13, 2023 | Fine | $40,508 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Rhode Island avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.09 | 3.88 | 3.95 | top 32% in Rhode Island; top 36% in the U.S. |
| Registered Nurse hours | 0.51 | 0.80 | 0.69 | bottom 16% in Rhode Island; bottom 40% in the U.S. |
| Weekend total nurse staffing | 3.77 | 3.48 | 3.50 | top 28% in Rhode Island; top 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.55 | 0.48 | bottom 10% in Rhode Island; bottom 29% in the U.S. |
| Total nursing staff turnover (%) | 45.2 | 40.6 | 45.8 | bottom 26% in Rhode Island; bottom 49% in the U.S. |
| RN turnover (%) | 41.2 | 37.9 | 42.9 | bottom 37% in Rhode Island; top 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.73, RN 0.47, weekend 3.44. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hickey, Raymond | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2012 |
| Nichols, Michelle | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2012 |
| Pezzelli Whipple, Susan | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2012 |
| Pezzelli, Lisa | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2012 |
| Pezzelli, Paul | Individual | 5% or Greater Direct Ownership Interest | 40% | 06/02/2023 |
| Hickey, Raymond | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Majekodunmi, Akindele | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2020 |
| Majekodunmi, Akindele | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2020 |
| Nichols, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Pezzelli Whipple, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Pezzelli, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Pezzelli, Paul | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/02/2023 |
| Pezzelli, Paul | Individual | Corporate Director | NOT APPLICABLE | 06/02/2023 |
| Pezzelli, Paul | Individual | Corporate Officer | NOT APPLICABLE | 06/02/2023 |
| Pezzelli, Paul | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/02/2023 |
| Pezzelli, Paul | Individual | ADP of the SNF | NOT APPLICABLE | 06/02/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lincolnwood Rehabilitation and Healthcare Center | 1.2 mi | North Providence, RI | ★★☆☆☆ | 2/5 | |
| Berkshire Place | 1.4 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Elmhurst Rehabilitation and Healthcare Center | 1.5 mi | Providence, RI | ★★☆☆☆ | 2/5 | |
| Heritage Hills Nursing & Rehabilitation Center | 1.8 mi | Smithfield, RI | ★★☆☆☆ | 1/5 | |
| Cherry Hill Manor | 2.2 mi | Johnston, RI | ★★★★★ | 5/5 | |
| Jeanne Jugan Residence | 2.6 mi | Pawtucket, RI | ★★★★★ | 5/5 | |
| Adviniacare Summit Commons, LLC | 2.8 mi | Providence, RI | ★☆☆☆☆ | 1/5 | abuseSFF |
| Adviniacare Providence Dodge Rehab Center, LLC | 3.2 mi | Providence, RI | ★★☆☆☆ | 2/5 | abuse |
| Adviniacare Pawtucket Pleasant Rehab Center, LLC | 3.4 mi | Pawtucket, RI | ★★☆☆☆ | 3/5 | |
| Steere House Nursing and Rehabilitation Center | 3.5 mi | Providence, RI | ★★★★☆ | 3/5 | |
| Mansion Nursing and Rehab Center | 3.6 mi | Central Falls, RI | ★★☆☆☆ | 2/5 | |
| Elmwood Nursing and Rehabilitation Center | 3.6 mi | Providence, RI | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 415029.