Edenbrook at Hampton

Name: Edenbrook at Hampton
Address: 1548 SANS SOUCI PARKWAY, Wilkes Barre, PA, 18702, US
Telephone: 5708258725

1548 Sans Souci Parkway, Wilkes Barre, PA 18702 · Luzerne County · 104 certified beds · avg 84 residents/day · certified since Oct 17, 1968

Part of chain: EDEN SENIOR CARE (21 facilities, chain avg rating 2.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.86

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (36)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 10, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 10, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 12, 2025	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 29, 2025	F · Potential for harm, facility-wide	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · from a complaint
Jan 29, 2025	E · Potential for harm, repeated	The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression. · from a complaint
Aug 23, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 23, 2024	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 23, 2024	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Aug 23, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 23, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 23, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Aug 23, 2024	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jul 2, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jul 2, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jul 2, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jul 2, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 2, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jul 2, 2024	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · from a complaint
Jul 2, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 9).

Year	Citations	Worst severity that year
2023	3	E
2024	19	F
2025	5	F
2026	9	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.86	3.94	3.95	top 42% in Pennsylvania; top 46% in the U.S.
Registered Nurse hours	0.46	0.80	0.69	bottom 20% in Pennsylvania; bottom 32% in the U.S.
Weekend total nurse staffing	3.66	3.58	3.50	top 37% in Pennsylvania; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.56	0.48	bottom 24% in Pennsylvania; bottom 34% in the U.S.
Total nursing staff turnover (%)	58.3	44.5	45.8	bottom 15% in Pennsylvania; bottom 19% in the U.S.
RN turnover (%)	38.5	39.9	42.9	top 49% in Pennsylvania; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.43, weekend 3.39. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Pa 6 Investors, LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2025
Byron, Ellen	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Byron, Ellen	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2025
Hampton SNF Realty, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Hampton SNF Realty, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2025
Lifsics, Channie	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2025
Mauer, Dovie	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2025
Mittal, Basant	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Mittal, Basant	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2025
Pa 6 Investors, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2025
Polstein, Mordechai	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2025
Polstein, Mordechai	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Polstein, Mordechai	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Stesel, Maxim	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2025
Stesel, Maxim	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Stesel, Maxim	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Zarkh, Gleb	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Birchwood Rehabilitation & Healthcare Center	2.9 mi	Nanticoke, PA	★☆☆☆☆	1/5
Allied Services Meade Street Skilled Nursing	3.4 mi	Wilkes Barre, PA	★★★★☆	4/5
Allied Services Center City Skilled Nursing	3.5 mi	Wilkes Barre, PA	★★★☆☆	3/5
Embassy of Wyoming Valley	3.8 mi	Wilkes Barre, PA	★★☆☆☆	1/5	abuse
Edenbrook on Second Ave	3.9 mi	Kingston, PA	★☆☆☆☆	2/5
Lakewood Rehabilitation & Healthcare Center	4.3 mi	Nanticoke, PA	★☆☆☆☆	1/5
Riverstreet Manor	4.4 mi	Wilkes-Barre, PA	★★☆☆☆	2/5	abuse
Third Avenue Health & Rehab Center	4.5 mi	Kingston, PA	★★★★☆	3/5
Maple Ridge Rehabilitation & Healthcare Center	4.5 mi	Kingston, PA	★★★☆☆	3/5
Heinz Transitional Rehabilitation Unit	5.0 mi	Wilkes-Barre, PA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Wilkes Barre →

Facility data as of CMS processing date 2026-08-01. CCN 395249.

The Care File

Visit checklist — Edenbrook at Hampton

1548 Sans Souci Parkway, Wilkes Barre, PA 18702 · 5708258725

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395249 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)