Allied Services Center City Skilled Nursing

Name: Allied Services Center City Skilled Nursing
Address: 80 E. NORTHAMPTON STREET, Wilkes Barre, PA, 18701, US
Telephone: 5708261031

80 E. Northampton Street, Wilkes Barre, PA 18701 · Luzerne County · 92 certified beds · avg 79 residents/day · certified since Jul 1, 1983

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.11

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 14, 2025	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Nov 14, 2025	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Nov 14, 2025	E · Potential for harm, repeated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Nov 14, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Nov 14, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 10, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 7, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 7, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 7, 2024	E · Potential for harm, repeated	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Mar 7, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Mar 7, 2024	D · Potential for harm, one-off	The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed.
Mar 7, 2024	B · Minimal risk, repeated	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Aug 31, 2023	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2023	1	B
2024	8	E
2025	11	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.11	3.94	3.95	top 33% in Pennsylvania; top 35% in the U.S.
Registered Nurse hours	0.69	0.80	0.69	top 45% in Pennsylvania; top 37% in the U.S.
Weekend total nurse staffing	3.78	3.58	3.50	top 31% in Pennsylvania; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.56	0.48	top 45% in Pennsylvania; top 36% in the U.S.
Total nursing staff turnover (%)	42.7	44.5	45.8	top 45% in Pennsylvania; top 44% in the U.S.
RN turnover (%)	26.7	39.9	42.9	top 25% in Pennsylvania; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.70, weekend 3.85. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Allied Health Care Services	Organization	5% or Greater Indirect Ownership Interest	10%	10/01/2019
Allied Services Foundation	Organization	5% or Greater Indirect Ownership Interest	10%	10/01/2019
Allied Services Personal Care, INC.	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2019
Allied Services Foundation	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2019
Aronica, Michael	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Avvisato, Michael	Individual	Corporate Officer	NOT APPLICABLE	01/01/2018
Boyle, Douglas	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Conaboy, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Cooney, James	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2019
Denaples, Louis	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Franceski, Gerald	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Krogulski, Kenneth	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Melone, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Scranton, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Speicher, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Embassy of Wyoming Valley	0.3 mi	Wilkes Barre, PA	★★☆☆☆	1/5	abuse
Allied Services Meade Street Skilled Nursing	0.6 mi	Wilkes Barre, PA	★★★★☆	4/5
Edenbrook on Second Ave	1.0 mi	Kingston, PA	★☆☆☆☆	2/5
Riverstreet Manor	1.1 mi	Wilkes-Barre, PA	★★☆☆☆	2/5	abuse
Third Avenue Health & Rehab Center	1.4 mi	Kingston, PA	★★★★☆	3/5
Heinz Transitional Rehabilitation Unit	1.5 mi	Wilkes-Barre, PA	★★★★★	4/5
Maple Ridge Rehabilitation & Healthcare Center	1.9 mi	Kingston, PA	★★★☆☆	3/5
Edenbrook at Hampton	3.5 mi	Wilkes Barre, PA	★★★☆☆	3/5
Embassy of East Mountain	3.9 mi	Wilkes-Barre, PA	★☆☆☆☆	1/5
Wesley Village	5.1 mi	Pittston, PA	★★★☆☆	3/5
Meadows Nursing and Rehabilitation Center	6.1 mi	Dallas, PA	★★☆☆☆	2/5	abuse
Mountain Top Rehabilitation & Healthcare Center	6.4 mi	Mountain Top, PA	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 395581.

The Care File

Visit checklist — Allied Services Center City Skilled Nursing

80 E. Northampton Street, Wilkes Barre, PA 18701 · 5708261031

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395581 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)