How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4002 London Road, Duluth, MN 55804 (opens Google Maps) · St. Louis County · (218) 625-7100· 60 certified beds · avg 49 residents/day · certified since Jul 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ECUMEN (5 facilities, chain avg rating 3.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jun 13, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | F |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.34 | 4.83 | 3.95 | top 22% in Minnesota; top 9% in the U.S. |
| Registered Nurse hours | 1.72 | 1.22 | 0.69 | top 11% in Minnesota; top 3% in the U.S. |
| Weekend total nurse staffing | 4.79 | 4.27 | 3.50 | top 23% in Minnesota; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.19 | 0.69 | 0.48 | top 9% in Minnesota; top 4% in the U.S. |
| Total nursing staff turnover (%) | 46.3 | 42.2 | 45.8 | bottom 35% in Minnesota; bottom 46% in the U.S. |
| RN turnover (%) | 25.0 | 38.6 | 42.9 | top 27% in Minnesota; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.29, RN 1.71, weekend 4.74.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.29 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Ecumen Lakeshore. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ecumen | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/14/1994 |
| Alam, Morshed | Individual | Corporate Director | NOT APPLICABLE | 09/30/2019 |
| Alam, Morshed | Individual | Corporate Officer | NOT APPLICABLE | 09/30/2019 |
| Alam, Morshed | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/30/2019 |
| Cervenka, Debbie | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2015 |
| Dady, James | Individual | Corporate Director | NOT APPLICABLE | 06/01/2019 |
| Kendrick, Shelley | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/18/2012 |
| Kendrick, Shelley | Individual | Corporate Director | NOT APPLICABLE | 01/18/2012 |
| Kendrick, Shelley | Individual | Corporate Officer | NOT APPLICABLE | 01/18/2012 |
| Kendrick, Shelley | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/18/2012 |
| Kro, Lisa | Individual | Corporate Director | NOT APPLICABLE | 06/01/2019 |
| Ulvestad, Nancy | Individual | Corporate Director | NOT APPLICABLE | 06/01/2019 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Ecumen — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aftenro Home | 2.4 mi | Duluth, MN | ★☆☆☆☆ | 1/5 | |
| Benedictine Health Center | 2.8 mi | Duluth, MN | ★☆☆☆☆ | 1/5 | abuse |
| Hilltop Healthcare Rehabilitation and Skilled Nurs | 4.0 mi | Duluth, MN | ★★☆☆☆ | 2/5 | |
| Bayshore Residence and Rehabilitation Center | 4.3 mi | Duluth, MN | ★★☆☆☆ | 2/5 | |
| Franciscan Health Center | 5.6 mi | Duluth, MN | ★☆☆☆☆ | 2/5 | |
| Viewcrest Health Center | 6.2 mi | Duluth, MN | ★★★☆☆ | 3/5 | |
| Villa Marina Health and Rehabilitation Center | 8.2 mi | Superior, WI | ★★★★☆ | 3/5 | |
| Dove Healthcare - Superior | 8.4 mi | Superior, WI | ★★☆☆☆ | 2/5 | |
| Twin Ports Health Services | 9.2 mi | Superior, WI | ★★★★★ | 4/5 | |
| The North Shore Estates LLC | 9.9 mi | Duluth, MN | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in St. Louis, MN — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 245215.
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