Franciscan Health Center

Name: Franciscan Health Center
Address: 3910 MINNESOTA AVENUE, Duluth, MN, 55802, US
Telephone: 2187278933

3910 Minnesota Avenue, Duluth, MN 55802 · St. Louis County · 47 certified beds · avg 37 residents/day · certified since Feb 1, 1983

Part of chain: ST. FRANCIS HEALTH SERVICES (14 facilities, chain avg rating 2.8★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (41)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 27, 2026	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Feb 27, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 27, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 27, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 27, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jan 29, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 12, 2024	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Dec 12, 2024	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss.
Dec 12, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Aug 9, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 9, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 9, 2024	D · Potential for harm, one-off	The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. · from a complaint
Mar 19, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 19, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 5, 2023	E · Potential for harm, repeated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Oct 5, 2023	E · Potential for harm, repeated	The facility did not properly protect the personal money residents deposited with it for safekeeping.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 5, 2023	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (12 → 13).

Year	Citations	Worst severity that year
2023	10	E
2024	17	F
2026	14	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.25	4.83	3.95	bottom 27% in Minnesota; top 31% in the U.S.
Registered Nurse hours	1.33	1.22	0.69	top 30% in Minnesota; top 7% in the U.S.
Weekend total nurse staffing	3.64	4.27	3.50	bottom 20% in Minnesota; top 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.60	0.69	0.48	top 49% in Minnesota; top 23% in the U.S.
Total nursing staff turnover (%)	46.2	42.2	45.8	bottom 35% in Minnesota; bottom 47% in the U.S.
RN turnover (%)	31.3	38.6	42.9	top 43% in Minnesota; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 1.19, weekend 3.26. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bach, Curtis	Individual	Corporate Director	NOT APPLICABLE	08/28/2024
Bach, Curtis	Individual	Corporate Officer	NOT APPLICABLE	08/28/2024
Bach, Curtis	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2024
Bach, Curtis	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Bakke, Christine	Individual	Operational/Managerial Control	NOT APPLICABLE	09/30/2019
Bakke, Christine	Individual	ADP of the SNF	NOT APPLICABLE	09/30/2019
Big Stone Therapies, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/03/2015
Big Stone Therapies, INC	Organization	ADP of the SNF	NOT APPLICABLE	10/22/2025
Boit, Sammy	Individual	Operational/Managerial Control	NOT APPLICABLE	03/31/2025
Boit, Sammy	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025
Burrows, Amanda	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2024
Burrows, Amanda	Individual	ADP of the SNF	NOT APPLICABLE	01/02/2024
Caspers, Megan	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2014
Caspers, Megan	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2014
Deroche, Kayla	Individual	Operational/Managerial Control	NOT APPLICABLE	02/24/2025
Deroche, Kayla	Individual	ADP of the SNF	NOT APPLICABLE	02/24/2025
Dripps, Daniel	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2016
Dripps, Daniel	Individual	Corporate Director	NOT APPLICABLE	01/01/2026
Dripps, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
Edin, Colt	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bayshore Residence and Rehabilitation Center	2.1 mi	Duluth, MN	★★☆☆☆	2/5
Villa Marina Health and Rehabilitation Center	2.6 mi	Superior, WI	★★★★☆	3/5
Dove Healthcare - Superior	3.7 mi	Superior, WI	★★☆☆☆	2/5
Twin Ports Health Services	3.7 mi	Superior, WI	★★★★★	4/5
Aftenro Home	5.2 mi	Duluth, MN	★☆☆☆☆	1/5
Benedictine Health Center	5.2 mi	Duluth, MN	★☆☆☆☆	1/5	abuse
Viewcrest Health Center	5.4 mi	Duluth, MN	★★★☆☆	3/5
Ecumen Lakeshore	5.6 mi	Duluth, MN	★★★★★	5/5
Hilltop Healthcare Rehabilitation and Skilled Nurs	6.0 mi	Duluth, MN	★★☆☆☆	2/5
The North Shore Estates LLC	6.3 mi	Duluth, MN	★★☆☆☆	2/5
Middle River Health and Rehabilitation Center	16.5 mi	South Range, WI	★★★☆☆	3/5
Interfaith Care Center	17.8 mi	Carlton, MN	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Duluth →

Facility data as of CMS processing date 2026-08-01. CCN 245258.

The Care File

Visit checklist — Franciscan Health Center

3910 Minnesota Avenue, Duluth, MN 55802 · 2187278933

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245258 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)