Minnesota ›Duluth

Viewcrest Health Center

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3111 Church Street, Duluth, MN 55811 (opens Google Maps) · St. Louis County · (218) 727-8801· 88 certified beds · avg 84 residents/day · certified since Jan 1, 1987 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ST. FRANCIS HEALTH SERVICES (14 facilities, chain avg rating 2.8★)

3/5
Health inspection rating (on-site)
inspected Aug 21, 2025
4
Serious findings on record
most recent Jun 2, 2026
$71,076
Fines, last 3 years
4.06
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Mar 21, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Mar 14, 2025 (Past Non-Compliance)

▲ Immediate jeopardy, isolated · May 14, 2024 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: May 10, 2024 (Past Non-Compliance)

▲ Actual harm, isolated · Jun 2, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jul 7, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Feb 14, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Feb 12, 2024 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.

  1. G · Actual harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

  2. J · Immediate jeopardy, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

View all 25 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jun 2, 2026▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Mar 21, 2025▲ J · Immediate jeopardy, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Aug 29, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Jul 11, 2024F · Potential for more than minimal harm, widespreadThe facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · F-0809
Jul 11, 2024E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jul 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Jul 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645
Jul 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
May 14, 2024▲ J · Immediate jeopardy, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Feb 14, 2024▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Sep 21, 2023F · Potential for more than minimal harm, widespreadThe facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801
Sep 21, 2023F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 21, 2023E · Potential for more than minimal harm, patternThe facility did not honor residents' right to manage their own money and financial affairs. · F-0567
Sep 21, 2023E · Potential for more than minimal harm, patternThe facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568
Sep 21, 2023E · Potential for more than minimal harm, patternThe facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570
Sep 21, 2023E · Potential for more than minimal harm, patternThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · F-0744
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 15
Serious citations (G–L): 0
2024
All citations: 8
Serious citations (G–L): 2
2025
All citations: 1
Serious citations (G–L): 1
2026
All citations: 1
Serious citations (G–L): 1

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2023150F
202482J ▲
202511J ▲
202611G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

5 fines totaling $71,076, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jun 2, 2026Fine$19,635
Jun 2, 2026Payment Denial5 days from Jul 2, 2026
Mar 21, 2025Fine$17,345
Jul 11, 2024Fine$10,839
May 14, 2024Fine$14,433
Feb 14, 2024Fine$8,824

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMinnesota averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.06
Minnesota average: 4.83
U.S. average: 3.95
Registered Nurse hours
This facility: 0.88
Minnesota average: 1.22
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.71
Minnesota average: 4.27
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMinnesota avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.064.833.95bottom 18% in Minnesota; top 37% in the U.S.
Registered Nurse hours0.881.220.69bottom 19% in Minnesota; top 22% in the U.S.
Weekend total nurse staffing3.714.273.50bottom 25% in Minnesota; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)0.410.690.48bottom 21% in Minnesota; top 47% in the U.S.
Total nursing staff turnover (%)52.342.245.8bottom 22% in Minnesota; bottom 31% in the U.S.
RN turnover (%)42.138.642.9bottom 40% in Minnesota; bottom 49% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.74, weekend 3.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.44 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Viewcrest Health Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / managerTypeRoleStakeSince
St. Francis Health Services of Morris, INCOrganizationDirect Ownership InterestNOT APPLICABLE12/09/2009
Bach, CurtisIndividualCorporate DirectorNOT APPLICABLE08/28/2024
Bach, CurtisIndividualCorporate OfficerNOT APPLICABLE08/28/2024
Bach, CurtisIndividualOperational/Managerial ControlNOT APPLICABLE08/28/2024
Bach, CurtisIndividualADP of the SNFNOT APPLICABLE08/28/2024
Barry, HeidiIndividualOperational/Managerial ControlNOT APPLICABLE05/21/2023
Barry, HeidiIndividualADP of the SNFNOT APPLICABLE05/21/2023
Big Stone Therapies, INCOrganizationOperational/Managerial ControlNOT APPLICABLE02/03/2015
Big Stone Therapies, INCOrganizationADP of the SNFNOT APPLICABLE10/22/2025
Boyum, BritneyIndividualOperational/Managerial ControlNOT APPLICABLE04/23/2012
Boyum, BritneyIndividualADP of the SNFNOT APPLICABLE04/23/2012
Burrows, AmandaIndividualOperational/Managerial ControlNOT APPLICABLE01/02/2024
Burrows, AmandaIndividualADP of the SNFNOT APPLICABLE01/02/2024
Caspers, MeganIndividualOperational/Managerial ControlNOT APPLICABLE12/29/2014
Caspers, MeganIndividualADP of the SNFNOT APPLICABLE12/29/2014
Christensen, DrewIndividualADP of the SNFNOT APPLICABLE02/19/2024
Dripps, DanielIndividualManaging Control - Governing BodyNOT APPLICABLE01/01/2016
Dripps, DanielIndividualCorporate DirectorNOT APPLICABLE01/01/2016
Dripps, DanielIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2016
Dripps, DanielIndividualADP of the SNFNOT APPLICABLE01/01/2016

Showing 20 of 115 parties CMS has on file for this facility; 95 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain St. Francis Health Services — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Minnesota midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 115 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Hilltop Healthcare Rehabilitation and Skilled Nurs2.9 miDuluth, MN★★☆☆☆2/5
Benedictine Health Center3.5 miDuluth, MN★☆☆☆☆1/5abuse
Bayshore Residence and Rehabilitation Center3.6 miDuluth, MN★★☆☆☆2/5
Aftenro Home3.9 miDuluth, MN★☆☆☆☆1/5
The North Shore Estates LLC4.5 miDuluth, MN★★☆☆☆2/5
Dove Healthcare - Superior4.8 miSuperior, WI★★☆☆☆2/5
Franciscan Health Center5.4 miDuluth, MN★☆☆☆☆2/5
Ecumen Lakeshore6.2 miDuluth, MN★★★★★5/5
Villa Marina Health and Rehabilitation Center6.7 miSuperior, WI★★★★☆3/5
Twin Ports Health Services6.8 miSuperior, WI★★★★★4/5
Interfaith Care Center14.7 miCarlton, MN★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in St. Louis, MN — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Duluth →

Facility data as of CMS processing date 2026-08-01. CCN 245414.

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