Collierville Nursing and Rehabilitation, LLC

Name: Collierville Nursing and Rehabilitation, LLC
Address: 490 WEST POPLAR AVENUE, Collierville, TN, 38017, US
Telephone: 9018548506

490 West Poplar Avenue, Collierville, TN 38017 · Shelby County · 114 certified beds · avg 96 residents/day · certified since Jul 7, 2009

Part of chain: SIMCHA HYMAN & NAFTALI ZANZIPER (79 facilities, chain avg rating 2.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.31

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 10, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 10, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 13, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 18, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 25, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 25, 2022	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 25, 2022	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Dec 11, 2019	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 11, 2019	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 11, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 11, 2019	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 11, 2019	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Dec 11, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 2).

Year	Citations	Worst severity that year
2019	13	E
2022	8	F
2025	1	D
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.31	3.62	3.95	bottom 35% in Tennessee; bottom 27% in the U.S.
Registered Nurse hours	0.43	0.57	0.69	bottom 32% in Tennessee; bottom 26% in the U.S.
Weekend total nurse staffing	2.95	3.15	3.50	bottom 45% in Tennessee; bottom 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.39	0.48	top 43% in Tennessee; bottom 46% in the U.S.
Total nursing staff turnover (%)	50.0	48.9	45.8	top 50% in Tennessee; bottom 38% in the U.S.
RN turnover (%)	55.6	43.2	42.9	bottom 27% in Tennessee; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.44, weekend 3.03. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Collierville Nursing and Rehabilitation LLC	Organization	5% or Greater Direct Ownership Interest	100%	10/13/2018
Hyman, Simcha	Individual	5% or Greater Indirect Ownership Interest	50%	10/13/2018
Clearview Healthcare Management TN LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/12/2018
Clearview Healthcare Management TN LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/23/2026
Crowdus, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	02/09/2026
Crowdus, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	02/09/2026
Moughrabieh, Mohamad	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Moughrabieh, Mohamad	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022
Moughrabieh, Mohamad	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Vujanovic, Mick	Individual	Operational/Managerial Control	NOT APPLICABLE	10/12/2018
Vujanovic, Mick	Individual	ADP of the SNF	NOT APPLICABLE	10/12/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The Suites at Jordan River	0.0 mi	Collierville, TN	★★★☆☆	4/5
The Village at Germantown	6.7 mi	Germantown, TN	★★☆☆☆	1/5
Cordova Wellness and Rehabilitation Center	7.3 mi	Cordova, TN	★★★☆☆	3/5
Memphis Jewish Home	7.3 mi	Cordova, TN	★★★★☆	4/5
Applingwood Post Acute	7.3 mi	Cordova, TN	★★☆☆☆	2/5
Kirby Pines Manor	9.6 mi	Memphis, TN	★★★★★	5/5
Signature Healthcare of Primacy	9.9 mi	Memphis, TN	★★★★★	4/5
Quince Nursing and Rehabilitation Center	9.9 mi	Memphis, TN	★★☆☆☆	1/5
Waters of Memphis a Rehabilitation & Nursing Ctr	9.9 mi	Memphis, TN	★☆☆☆☆	2/5
The Kings Daughters and Sons	12.3 mi	Bartlett, TN	★★☆☆☆	2/5
Rainbow Rehab and Healthcare	12.3 mi	Bartlett, TN	★★☆☆☆	2/5
Great Oaks Rehabilitation and Healthcare Center	12.4 mi	Byhalia, MS	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Collierville →

Facility data as of CMS processing date 2026-08-01. CCN 445495.

The Care File

Visit checklist — Collierville Nursing and Rehabilitation, LLC

490 West Poplar Avenue, Collierville, TN 38017 · 9018548506

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445495 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)