Rainbow Rehab and Healthcare
8119 Memphis Arlington Road, Bartlett, TN 38133 · Shelby County · 115 certified beds · avg 106 residents/day · certified since Apr 29, 1992
Part of chain: PRESTIGE ADMINISTRATIVE SERVICES (9 facilities, chain avg rating 2.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 19, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Jun 19, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Jun 19, 2026 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jun 30, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 30, 2022 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jun 30, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jun 30, 2022 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 30, 2022 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Jun 30, 2022 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Jun 30, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 7 | 0 | F |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.48 | 3.62 | 3.95 | top 50% in Tennessee; bottom 36% in the U.S. |
| Registered Nurse hours | 0.46 | 0.57 | 0.69 | bottom 40% in Tennessee; bottom 32% in the U.S. |
| Weekend total nurse staffing | 2.89 | 3.15 | 3.50 | bottom 40% in Tennessee; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.39 | 0.48 | top 44% in Tennessee; bottom 46% in the U.S. |
| Total nursing staff turnover (%) | 43.7 | 48.9 | 45.8 | top 36% in Tennessee; top 46% in the U.S. |
| RN turnover (%) | 33.3 | 43.2 | 42.9 | top 30% in Tennessee; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.41, RN 0.46, weekend 2.83. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| B&y Healthcare S Corp | Organization | 5% or Greater Direct Ownership Interest | 46% | 09/01/2018 |
| B&y Trust | Organization | 5% or Greater Indirect Ownership Interest | 46% | 09/01/2018 |
| Cody Healthcare S Corp | Organization | 5% or Greater Direct Ownership Interest | 46% | 09/01/2018 |
| Craig Flashner 2007 Trust | Organization | 5% or Greater Indirect Ownership Interest | 46% | 09/01/2018 |
| Flashner, Craig | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2018 |
| Kirk, Kristine | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2018 |
| Norcross, Robert | Individual | Contracted Managing Employee | NOT APPLICABLE | 09/01/2018 |
| Northpoint Regional LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2018 |
| Perlstein, Yitzchok | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2018 |
| Prestige Administrative Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2018 |
| Rogers, Stacey | Individual | Contracted Managing Employee | NOT APPLICABLE | 09/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Kings Daughters and Sons | 0.0 mi | Bartlett, TN | ★★☆☆☆ | 2/5 | |
| Spring Gate Rehab & Healthcare Center | 3.8 mi | Memphis, TN | ★☆☆☆☆ | 1/5 | SFF |
| Cordova Wellness and Rehabilitation Center | 5.1 mi | Cordova, TN | ★★★☆☆ | 3/5 | |
| Memphis Jewish Home | 5.1 mi | Cordova, TN | ★★★★☆ | 4/5 | |
| Applingwood Post Acute | 5.1 mi | Cordova, TN | ★★☆☆☆ | 2/5 | |
| Signature Healthcare of Memphis | 7.6 mi | Memphis, TN | ★★★★★ | 5/5 | |
| Ave Maria Home | 7.6 mi | Bartlett, TN | ★★☆☆☆ | 2/5 | |
| The Village at Germantown | 8.6 mi | Germantown, TN | ★★☆☆☆ | 1/5 | |
| Shelby Oaks Post Acute | 8.9 mi | Memphis, TN | ★☆☆☆☆ | 1/5 | abuse |
| Signature Healthcare of Primacy | 9.0 mi | Memphis, TN | ★★★★★ | 4/5 | |
| Quince Nursing and Rehabilitation Center | 9.0 mi | Memphis, TN | ★★☆☆☆ | 1/5 | |
| Waters of Memphis a Rehabilitation & Nursing Ctr | 9.0 mi | Memphis, TN | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 445283.