How to file a complaint about care →
No fines or payment denials in the published 3-year window.
6209 Brooks Bartram Drive, Jacksonville, FL 32258 (opens Google Maps) · Duval County · (904) 824-3326· 100 certified beds · avg 109 residents/day · certified since Jun 1, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, widespread · Dec 10, 2025 · F-0867 · triggered by a complaint
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.
Severity (L): Immediate jeopardy to resident health or safety was cited. The scope was widespread: a systemic or pervasive problem. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Dec 10, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Dec 10, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint F-0867
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Dec 10, 2025 | ▲ L · Immediate jeopardy, widespread | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint · F-0867 |
| Dec 10, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Dec 10, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 23, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint · F-0623 |
| Nov 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint · F-0625 |
| Nov 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not let a resident return after a hospital stay or approved leave that lasted longer than the facility's bed-hold policy allowed. Residents generally have the right to come back to the next available bed. · from a complaint · F-0626 |
| Jun 23, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 23, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 23, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jun 23, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | F |
| 2023 | 3 | 0 | D |
| 2024 | 1 | 0 | F |
| 2025 | 3 | 3 | L ▲ |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.19 | 4.03 | 3.95 | top 27% in Florida; top 32% in the U.S. |
| Registered Nurse hours | 0.91 | 0.76 | 0.69 | top 24% in Florida; top 20% in the U.S. |
| Weekend total nurse staffing | 3.88 | 3.68 | 3.50 | top 24% in Florida; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.55 | 0.53 | 0.48 | top 36% in Florida; top 27% in the U.S. |
| Total nursing staff turnover (%) | 28.4 | 41.4 | 45.8 | top 20% in Florida; top 12% in the U.S. |
| RN turnover (%) | 13.6 | 46.0 | 42.9 | top 4% in Florida; top 7% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.96, weekend 4.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.43 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bartram Crossing. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Brooks Skilled Nursing, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/01/2010 |
| Genesis Health INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 04/28/1982 |
| Allen, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2025 |
| Baer, Douglas | Individual | Corporate Director | NOT APPLICABLE | 06/01/2010 |
| Derienzo, Victor | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2023 |
| Lei, Marc | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2023 |
| Lei, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2023 |
| Mann, Eric | Individual | Corporate Director | NOT APPLICABLE | 02/01/2023 |
| Tabor, James | Individual | Corporate Officer | NOT APPLICABLE | 02/28/2022 |
| Xie, Chonglun | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Xie, Chonglun | Individual | ADP of the SNF | NOT APPLICABLE | 02/24/2025 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| River Garden Hebrew Home for the Aged | 4.4 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Terrace of Jacksonville, the | 5.3 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Westminster Woods on Julington Creek | 5.4 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Aviata at San Jose | 7.0 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Regents Park of Jacksonville | 8.0 mi | Jacksonville, FL | ★★★★☆ | 4/5 | |
| Woodland Grove Healthcare & Rehabilitation Center | 8.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Life Care Center of Jacksonville | 8.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Aviata at Jacksonville | 9.0 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Cypress Village | 9.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Vivo Healthcare Taylor | 10.0 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Moosehaven | 10.1 mi | Orange Park, FL | ★★★★★ | 5/5 | |
| Palm Garden of Jacksonville | 10.1 mi | Jacksonville, FL | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Duval, FL — 34 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105645.
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