Augusta Center for Health & Rehabilitation, LLC

Name: Augusta Center for Health & Rehabilitation, LLC
Address: 188 EASTERN AVE, Augusta, ME, 04330, US
Telephone: 2076223121

188 Eastern Ave, Augusta, ME 04330 · Kennebec County · 72 certified beds · avg 68 residents/day · certified since Aug 1, 1992

Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.79

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · May 14, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 3, 2026 (Past Non-Compliance)

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 14, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 5, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 5, 2026	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 5, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 5, 2026	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Nov 20, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 20, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 20, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 30, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 30, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 30, 2024	E · Potential for harm, repeated	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 30, 2024	E · Potential for harm, repeated	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
May 30, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 30, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 30, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 30, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 18, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 18, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 9).

Year	Citations	Serious (G–L)	Worst severity that year
2024	20	0	E
2026	10	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maine avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.79	4.60	3.95	bottom 12% in Maine; top 49% in the U.S.
Registered Nurse hours	0.98	1.11	0.69	bottom 42% in Maine; top 17% in the U.S.
Weekend total nurse staffing	3.46	4.16	3.50	bottom 13% in Maine; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.65	0.73	0.48	bottom 37% in Maine; top 19% in the U.S.
Total nursing staff turnover (%)	33.3	46.7	45.8	top 13% in Maine; top 20% in the U.S.
RN turnover (%)	40.0	40.2	42.9	bottom 48% in Maine; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 1.03, weekend 3.66. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bokow, Barry	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Geffner, Ira	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Gluck, Robert	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lobell, Jonah	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lowinger, Ben	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lowinger, Joseph	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Marvin Ostreicher Family Trust 2012	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Meridian Capital Foundation	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Mso Associates LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, David	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Marc	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Marvin	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Susan	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Schoor, Kalman	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Steg, Yitzchok	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Susan Ostreicher Family Trust 2012	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ventas NHV Fund	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
VK Health Facilities LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	01/15/2013
Weinstock, Abraham	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Almeida, Elizabeth	Individual	ADP of the SNF	NOT APPLICABLE	01/28/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Mainegeneral Rehab & Long Term Care - Glenridge	0.6 mi	Augusta, ME	★★★★★	4/5
Mainegeneral Rehab & Long Term Care - Gray Birch	2.3 mi	Augusta, ME	★★★★☆	4/5
Maine Veterans Home - Augusta	3.4 mi	Augusta, ME	★★★★★	4/5
Lakewood a Continuing Care Center	16.9 mi	Waterville, ME	★★☆☆☆	2/5
Oak Grove Center	17.4 mi	Waterville, ME	★☆☆☆☆	1/5	SFF
Waterville Center for Health and Rehab	19.2 mi	Waterville, ME	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Augusta →

Facility data as of CMS processing date 2026-08-01. CCN 205077.

The Care File

Visit checklist — Augusta Center for Health & Rehabilitation, LLC

188 Eastern Ave, Augusta, ME 04330 · 2076223121

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ May 14, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 205077 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)