How to file a complaint about care →
No fines or payment denials in the published 3-year window.
10095 Hillview Road, Pensacola, FL 32514 (opens Google Maps) · Escambia County · (850) 479-4000· 170 certified beds · avg 141 residents/day · certified since Dec 21, 1985 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BENJAMIN LANDA (48 facilities, chain avg rating 3.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 17, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint · F-0582 |
| Jun 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Jun 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jun 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.99 | 4.03 | 3.95 | top 40% in Florida; top 40% in the U.S. |
| Registered Nurse hours | 0.66 | 0.76 | 0.69 | bottom 49% in Florida; top 41% in the U.S. |
| Weekend total nurse staffing | 3.47 | 3.68 | 3.50 | bottom 42% in Florida; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.53 | 0.48 | bottom 42% in Florida; top 47% in the U.S. |
| Total nursing staff turnover (%) | — | 41.4 | 45.8 | — |
| RN turnover (%) | — | 46.0 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 0.62, weekend 3.26.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.76 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Arcadia Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arcadia Operating Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/06/2021 |
| Fischel, Mayer | Individual | 5% or Greater Indirect Ownership Interest | 10% | 04/01/2022 |
| Flnho Capital Group LLC | Organization | 5% or Greater Indirect Ownership Interest | 53% | 04/01/2022 |
| Varghese, Mathew | Individual | 5% or Greater Indirect Ownership Interest | 10% | 04/01/2022 |
| ZBL Panhandle 7 LLC | Organization | 5% or Greater Indirect Ownership Interest | 27% | 04/01/2022 |
| Petty, Lois | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2022 |
| Varghese, Mathew | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Benjamin Landa — 48 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 47 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Willowbrooke Court at Azalea Trace | 0.0 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Aviata at University Hills | 0.1 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Solaris Healthcare Pensacola | 1.7 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Olive Branch Health and Rehabilitation Center | 1.8 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Life Care Center of Pensacola | 2.3 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| De Luna Health and Rehabilitation Center | 4.2 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Bayside Health and Rehabilitation Center | 4.8 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Pruitthealth - Pensacola, LLC | 4.8 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Havens at Pensacola, the | 5.1 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Pensacola Nursing & Rehabilitation Center | 5.2 mi | Pensacola, FL | ★★☆☆☆ | 2/5 | |
| Specialty Health and Rehabilitation Center | 6.5 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Gulf Valor Rehabilitation by Harborview | 6.7 mi | Pensacola, FL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Escambia, FL — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105532.
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