Havens at Pensacola, the
1900 Summit Boulevard, Pensacola, FL 32503 · Escambia County · 120 certified beds · avg 111 residents/day · certified since Apr 1, 2003
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 3, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 3, 2026 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Dec 14, 2023 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.95 | 4.03 | 3.95 | top 43% in Florida; top 42% in the U.S. |
| Registered Nurse hours | 0.69 | 0.76 | 0.69 | top 47% in Florida; top 37% in the U.S. |
| Weekend total nurse staffing | 3.49 | 3.68 | 3.50 | bottom 45% in Florida; top 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.46 | 0.53 | 0.48 | top 48% in Florida; top 38% in the U.S. |
| Total nursing staff turnover (%) | 51.8 | 41.4 | 45.8 | bottom 23% in Florida; bottom 32% in the U.S. |
| RN turnover (%) | 33.3 | 46.0 | 42.9 | top 25% in Florida; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.67, weekend 3.35. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bamberger, Joshua | Individual | 5% or Greater Indirect Ownership Interest | 15% | 08/01/2024 |
| Havens Acquisition LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Havens SNF Operator Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/2024 |
| J & M Holdings Group LLC | Organization | 5% or Greater Indirect Ownership Interest | 15% | 08/01/2024 |
| Jek Irrv Tr II | Organization | 5% or Greater Indirect Ownership Interest | 16% | 08/01/2024 |
| Labrook Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| NCS Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| NMJ Irrv Tr II | Organization | 5% or Greater Indirect Ownership Interest | 15% | 08/01/2024 |
| Samba Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| The Edwin and Miriam Zaghi Joint Revocable Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2024 |
| Zytman, Shmuel | Individual | 5% or Greater Indirect Ownership Interest | 15% | 08/01/2024 |
| Bamberger, Joshua | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2024 |
| Bamberger, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/03/2025 |
| Bamberger, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Havens SNF Realty LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Mayeaux, Dennis | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2024 |
| Mayeaux, Dennis | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/03/2025 |
| Mayeaux, Dennis | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2025 |
| Pointdexter, James | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2024 |
| Pointdexter, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/03/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bayside Health and Rehabilitation Center | 2.1 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Gulf Valor Rehabilitation by Harborview | 2.5 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Life Care Center of Pensacola | 3.0 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Pensacola Nursing & Rehabilitation Center | 3.2 mi | Pensacola, FL | ★★☆☆☆ | 2/5 | |
| Arabella Health & Wellness of Pensacola | 3.4 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Olive Branch Health and Rehabilitation Center | 3.5 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Solaris Healthcare Pensacola | 3.7 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Coral Bay at Pensacola, LLC | 3.9 mi | Pensacola, FL | ★☆☆☆☆ | 1/5 | |
| Aviata at University Hills | 5.1 mi | Pensacola, FL | ★★★★☆ | 4/5 | |
| Willowbrooke Court at Azalea Trace | 5.1 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Arcadia Health and Rehabilitation Center | 5.1 mi | Pensacola, FL | ★★★★★ | 5/5 | |
| Specialty Health and Rehabilitation Center | 6.6 mi | Pensacola, FL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 106052.