Arcadia Health and Rehabilitation Center

Name: Arcadia Health and Rehabilitation Center
Address: 10095 HILLVIEW ROAD, Pensacola, FL, 32514, US
Telephone: 8504794000

10095 Hillview Road, Pensacola, FL 32514 · Escambia County · 170 certified beds · avg 141 residents/day · certified since Dec 21, 1985

Part of chain: BENJAMIN LANDA (48 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 21, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 17, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint
Jun 22, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	3	0	D
2024	4	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.99	4.03	3.95	top 40% in Florida; top 40% in the U.S.
Registered Nurse hours	0.66	0.76	0.69	bottom 49% in Florida; top 41% in the U.S.
Weekend total nurse staffing	3.47	3.68	3.50	bottom 42% in Florida; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.53	0.48	bottom 42% in Florida; top 47% in the U.S.
Total nursing staff turnover (%)	0.0	41.4	45.8	—
RN turnover (%)	0.0	46.0	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 0.62, weekend 3.26. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Arcadia Operating Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/06/2021
Fischel, Mayer	Individual	5% or Greater Indirect Ownership Interest	10%	04/01/2022
Flnho Capital Group LLC	Organization	5% or Greater Indirect Ownership Interest	53%	04/01/2022
Varghese, Mathew	Individual	5% or Greater Indirect Ownership Interest	10%	04/01/2022
ZBL Panhandle 7 LLC	Organization	5% or Greater Indirect Ownership Interest	27%	04/01/2022
Petty, Lois	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2022
Varghese, Mathew	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Willowbrooke Court at Azalea Trace	0.0 mi	Pensacola, FL	★★★★★	5/5
Aviata at University Hills	0.1 mi	Pensacola, FL	★★★★☆	4/5
Solaris Healthcare Pensacola	1.7 mi	Pensacola, FL	★★★★★	5/5
Olive Branch Health and Rehabilitation Center	1.8 mi	Pensacola, FL	★★★★☆	4/5
Life Care Center of Pensacola	2.3 mi	Pensacola, FL	★★★★★	5/5
De Luna Health and Rehabilitation Center	4.2 mi	Pensacola, FL	★★★★★	5/5
Bayside Health and Rehabilitation Center	4.7 mi	Pensacola, FL	★★★★★	5/5
Pruitthealth - Pensacola, LLC	4.8 mi	Pensacola, FL	★★★★☆	4/5
Havens at Pensacola, the	5.1 mi	Pensacola, FL	★★★★☆	4/5
Pensacola Nursing & Rehabilitation Center	5.2 mi	Pensacola, FL	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Pensacola →

Facility data as of CMS processing date 2026-08-01. CCN 105532.

The Care File

Visit checklist — Arcadia Health and Rehabilitation Center

10095 Hillview Road, Pensacola, FL 32514 · 8504794000

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105532 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)