Cortland Center

Name: Cortland Center
Address: 369 N HIGH STREET, Cortland, OH, 44410, US
Telephone: 3306384015

369 N High Street, Cortland, OH 44410 · Trumbull County · 68 certified beds · avg 61 residents/day · certified since Nov 5, 1990

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.32

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 29, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 22, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 11, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Dec 11, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 11, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jul 24, 2023	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jul 24, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 23, 2020	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 23, 2020	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Year	Citations	Worst severity that year
2020	2	E
2023	5	F
2024	1	D
2025	3	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.32	3.45	3.95	bottom 49% in Ohio; bottom 27% in the U.S.
Registered Nurse hours	0.43	0.60	0.69	bottom 25% in Ohio; bottom 27% in the U.S.
Weekend total nurse staffing	3.02	3.07	3.50	top 43% in Ohio; bottom 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.42	0.48	bottom 14% in Ohio; bottom 18% in the U.S.
Total nursing staff turnover (%)	37.3	48.7	45.8	top 21% in Ohio; top 30% in the U.S.
RN turnover (%)	77.8	43.9	42.9	bottom 8% in Ohio; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.48, weekend 3.33. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
WWBV Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	100%	09/30/2019
Cekanski, Cynthia	Individual	Operational/Managerial Control	NOT APPLICABLE	10/25/2021
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Rostom, Sohair	Individual	Contracted Managing Employee	NOT APPLICABLE	04/01/2022
Saber Governance LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
Volpe, Benjamin	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Volpe, Benjamin	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Williams, Charles	Individual	W-2 Managing Employee	NOT APPLICABLE	01/28/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ohio Living Lake Vista	0.4 mi	Cortland, OH	★★★★★	5/5
Shepherd of the Valley Howland	5.2 mi	Howland, OH	★★★★☆	4/5
Warren Nursing & Rehab	5.7 mi	Warren, OH	★☆☆☆☆	1/5	SFF
Gillette Nursing Home	5.9 mi	Warren, OH	★★★★☆	5/5
Windsor House at Champion	7.2 mi	Champion, OH	★★★☆☆	3/5
Meadowbrook Manor	7.7 mi	Fowler, OH	★★★☆☆	3/5
Community Skilled Healthcare	8.2 mi	Warren, OH	★☆☆☆☆	1/5	abuseSFF
Washington Square Healthcare Center	8.3 mi	Warren, OH	★★☆☆☆	1/5
White Oak Manor	8.8 mi	Warren, OH	★★☆☆☆	2/5
Autumn Hills Care Center	9.4 mi	Niles, OH	★★★☆☆	3/5
Shepherd of the Valley Liberty	10.9 mi	Girard, OH	★★★☆☆	3/5
Addison Healthcare Center	12.3 mi	Masury, OH	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Cortland →

Facility data as of CMS processing date 2026-08-01. CCN 365814.

The Care File

Visit checklist — Cortland Center

369 N High Street, Cortland, OH 44410 · 3306384015

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365814 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)