Bartow Center
2055 E Georgia St, Bartow, FL 33830 · Polk County · 120 certified beds · avg 112 residents/day · certified since Aug 1, 1975
Part of chain: HEARTHSTONE SENIOR COMMUNITIES (8 facilities, chain avg rating 1.9★)
2/5
Health inspection rating (on-site)
0
Serious findings on record
$8,034
Fines, last 3 years
3.33
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 30, 2024 | F · Potential for harm, facility-wide | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Jul 30, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jul 30, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 30, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jul 30, 2024 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Apr 8, 2022 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. |
| Feb 5, 2021 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 5, 2021 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 5, 2021 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Feb 5, 2021 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 5, 2021 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 5 | 0 | D |
| 2022 | 3 | 0 | E |
| 2024 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $8,034.
| Date | Type | Amount / length |
|---|---|---|
| Jul 30, 2024 | Fine | $4,017 |
| Jul 30, 2024 | Fine | $4,017 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.33 | 4.03 | 3.95 | bottom 5% in Florida; bottom 28% in the U.S. |
| Registered Nurse hours | 0.53 | 0.76 | 0.69 | bottom 26% in Florida; bottom 41% in the U.S. |
| Weekend total nurse staffing | 3.19 | 3.68 | 3.50 | bottom 12% in Florida; bottom 41% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.53 | 0.48 | bottom 47% in Florida; top 43% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 41.4 | 45.8 | bottom 28% in Florida; bottom 38% in the U.S. |
| RN turnover (%) | 53.3 | 46.0 | 42.9 | bottom 35% in Florida; bottom 31% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.20, RN 0.51, weekend 3.07. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bartow Rehabilitation Center LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2009 |
| Hearthstone Senior Communities, INC. | Organization | 5% or Greater Indirect Ownership Interest | 100% | 04/01/2009 |
| Consulting Support Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/28/2011 |
| Consulting Support Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
| Facility Support Company, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/13/2010 |
| Facility Support Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| Garner, Alvin | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2009 |
| Hearthstone Senior Communities, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
| Jaffe, Howard | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2009 |
| Kane Financial Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/06/2012 |
| Kane Financial Services, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| McMillan, Delmetra | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/04/2025 |
| McMillan, Delmetra | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Omega Healthcare Investors, INC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2003 |
| Rombold, Lori | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2009 |
| Select Rehabilitation, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/19/2016 |
| Smith, Tammie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/21/2023 |
| Smith, Tammie | Individual | ADP of the SNF | NOT APPLICABLE | 03/21/2023 |
| Themis Health Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2009 |
| Themis Health Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Scott Lake Health and Rehabilitation Center | 9.3 mi | Lakeland, FL | ★★☆☆☆ | 1/5 | abuse |
| Highlands Lake Center | 9.5 mi | Lakeland, FL | ★★☆☆☆ | 2/5 | |
| Winter Haven Health and Rehabilitation Center | 10.5 mi | Winter Haven, FL | ★★☆☆☆ | 2/5 | |
| Life Care Center of Winter Haven | 11.1 mi | Winter Haven, FL | ★★★★☆ | 3/5 | |
| Palm Garden of Winter Haven | 11.2 mi | Winter Haven, FL | ★★★★☆ | 3/5 | |
| Lake Mariam Health and Rehabilitation Center | 11.7 mi | Winter Haven, FL | ★★☆☆☆ | 1/5 | SFF |
| Spring Lake Rehabilitation Center | 12.0 mi | Winter Haven, FL | ★★★★★ | 3/5 | |
| Astoria Health and Rehabilitation Center | 12.3 mi | Winter Haven, FL | ★★★☆☆ | 2/5 | |
| Bridgewalk on Harden Health and Rehabilitation, LL | 12.5 mi | Lakeland, FL | ★☆☆☆☆ | 1/5 | |
| Oak Haven Rehab and Nursing Center | 12.6 mi | Auburndale, FL | ★☆☆☆☆ | 1/5 | |
| Vivo Healthcare Winter Haven | 12.8 mi | Winter Haven, FL | ★☆☆☆☆ | 1/5 | |
| Florida Presbyterian Homes INC | 13.3 mi | Lakeland, FL | ★★★★★ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105286.