Windsor Calallen

Name: Windsor Calallen
Address: 4162 WILDCAT DR, Corpus Christi, TX, 78410, US
Telephone: 3612412954

4162 Wildcat Dr, Corpus Christi, TX 78410 · Nueces County · 120 certified beds · avg 106 residents/day · certified since Nov 12, 2015

Part of chain: WELLSENTIAL HEALTH (67 facilities, chain avg rating 2.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

$4,823

Fines, last 3 years

2.73

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (32)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs. · from a complaint
Jun 24, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Jun 24, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 13, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 8, 2026	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · from a complaint
Aug 21, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 7, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 7, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 7, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 7, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 7, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 4, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Feb 20, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint
Feb 20, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 1, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Mar 6, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Mar 6, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Mar 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 25, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Jan 25, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint
Nov 19, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Jan 20, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 5).

Year	Citations	Worst severity that year
2023	2	D
2024	13	E
2025	12	E
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $4,823.

Date	Type	Amount / length
Jan 25, 2024	Fine	$4,823

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.73	3.46	3.95	bottom 8% in Texas; bottom 7% in the U.S.
Registered Nurse hours	0.29	0.44	0.69	bottom 27% in Texas; bottom 9% in the U.S.
Weekend total nurse staffing	2.42	3.04	3.50	bottom 11% in Texas; bottom 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.21	0.34	0.48	bottom 27% in Texas; bottom 15% in the U.S.
Total nursing staff turnover (%)	30.8	55.3	45.8	top 6% in Texas; top 16% in the U.S.
RN turnover (%)	25.0	54.6	42.9	top 11% in Texas; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.00, RN 0.32, weekend 2.66. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - Hospital district

Owner / manager	Type	Role	Stake	Since
CSV Rhea Management Holdco, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
DWD TX Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Jack and Nancy Dwyer Workforce Development Center INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Reg HG Opco 1, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Reg HG Opco LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Reg Operator Holdco LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Regency Ihs of Windsor Calallen, LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	02/01/2016
Regency Integrated Health Services LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
Regency Texas Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2016
4162 Wildcat Drive LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2016
Alexander, Alma	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/27/2020
Alexander, Alma	Individual	Corporate Officer	NOT APPLICABLE	05/27/2020
Baird, Daniel	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/13/2021
Carvajal, Antonio	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/16/2024
Clapp, Barbara	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/01/2021
Cortese, Daren	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/10/2021
Dekowski, Donovan	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2016
Dekowski, Donovan	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2016
Dewitt Medical District	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2016
Dewitt Medical District	Organization	ADP of the SNF	NOT APPLICABLE	04/03/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Avir at River Ridge	1.8 mi	Corpus Christi, TX	★★★☆☆	2/5
Robstown Nursing and Rehabilitation Center	4.4 mi	Robstown, TX	★★☆☆☆	2/5
Avir at Corpus Christi	12.6 mi	Corpus Christi, TX	★★★★☆	3/5
Windsor Nursing and Rehabilitation Center of Morga	14.6 mi	Corpus Christi, TX	★★☆☆☆	2/5	abuse
Windsor Nursing and Rehabilitation Center of Corpu	15.0 mi	Corpus Christi, TX	★★★★☆	4/5
Alameda Oaks Nursing Center	15.1 mi	Corpus Christi, TX	★★★☆☆	3/5
Brookdale Trinity Towers	15.1 mi	Corpus Christi, TX	★★★★★	4/5
San Rafael Nursing and Rehabilitation Center	16.1 mi	Corpus Christi, TX	★☆☆☆☆	1/5
The Palms Nursing & Rehabilitation	18.3 mi	Corpus Christi, TX	★☆☆☆☆	2/5	abuse
Palma Real	19.6 mi	Mathis, TX	★★★★★	4/5
Avir at Portland	19.7 mi	Portland, TX	★☆☆☆☆	2/5
Mirador	19.8 mi	Corpus Christi, TX	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Corpus Christi →

Facility data as of CMS processing date 2026-08-01. CCN 676391.

The Care File

Visit checklist — Windsor Calallen

4162 Wildcat Dr, Corpus Christi, TX 78410 · 3612412954

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $4,823

Questions for the administrator:

☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 676391 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)