Willowdale Village

Name: Willowdale Village
Address: 404 W WILLOW RD, Dale, IN, 47523, US
Telephone: 8129374489

404 W Willow Rd, Dale, IN 47523 · Spencer County · 50 certified beds · avg 26 residents/day · certified since Jul 2, 1990 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (6)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 13, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Dec 16, 2024	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Dec 16, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 21, 2023	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (2 → 1).

Year	Citations	Worst severity that year
2023	3	E
2024	2	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.58	3.42	3.95	top 31% in Indiana; bottom 41% in the U.S.
Registered Nurse hours	1.08	0.62	0.69	top 4% in Indiana; top 13% in the U.S.
Weekend total nurse staffing	2.99	3.01	3.50	top 41% in Indiana; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.79	0.47	0.48	top 9% in Indiana; top 12% in the U.S.
Total nursing staff turnover (%)	32.1	45.9	45.8	top 11% in Indiana; top 18% in the U.S.
RN turnover (%)	0.0	40.4	42.9	top 1% in Indiana; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.77, RN 1.14, weekend 3.15. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2003
Babcock, Paul	Individual	Corporate Officer	NOT APPLICABLE	09/30/2020
Caine, Virginia	Individual	Corporate Officer	NOT APPLICABLE	01/10/1994
Denton, Kristy	Individual	Operational/Managerial Control	NOT APPLICABLE	05/19/2022
Drummer, Carl	Individual	Corporate Director	NOT APPLICABLE	01/01/2017
Fehribach, Gregory	Individual	Corporate Director	NOT APPLICABLE	12/14/2004
Hanify, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Harris, Lisa	Individual	Corporate Officer	NOT APPLICABLE	12/22/2003
Kelsey, Donna	Individual	Contracted Managing Employee	NOT APPLICABLE	06/01/2019
Lazard, Robert	Individual	Corporate Director	NOT APPLICABLE	01/29/2021
Mantravadi, Geeta	Individual	Corporate Director	NOT APPLICABLE	07/21/2021
Mukes-Gaither, Beverly	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Payne, Monica	Individual	Corporate Director	NOT APPLICABLE	08/09/2021
Stephens, Rachel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/06/2018
Van Camp, Steven	Individual	Contracted Managing Employee	NOT APPLICABLE	09/06/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Core of Dale	0.5 mi	Dale, IN		—/5	SFF
Scenic Hills at the Monastery	7.9 mi	Ferdinand, IN	★★★☆☆	4/5
Waters of Huntingburg, the	9.5 mi	Huntingburg, IN	★★☆☆☆	1/5
Brookside Village INC	14.5 mi	Jasper, IN	★★★★★	4/5
Cathedral Health Care Center	15.3 mi	Jasper, IN	★★★★☆	4/5
Serenity Spring Senior Living at Northwood	16.5 mi	Jasper, IN	★☆☆☆☆	2/5
Timbers of Jasper the	16.8 mi	Jasper, IN	★★★★☆	4/5
St Charles Health Campus	16.8 mi	Jasper, IN	★★★★★	4/5
Transcendent Healthcare of Boonville - North	17.2 mi	Boonville, IN	★☆☆☆☆	1/5	SFF
Woodmont Health Campus	17.3 mi	Boonville, IN	★★☆☆☆	2/5
Transcendent Healthcare of Boonville	18.0 mi	Boonville, IN	★☆☆☆☆	1/5
Heartland Villa Nursing and Rehabilitation Center	18.2 mi	Lewisport, KY	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Dale →

Facility data as of CMS processing date 2026-08-01. CCN 155363.

The Care File

Visit checklist — Willowdale Village

404 W Willow Rd, Dale, IN 47523 · 8129374489

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155363 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)