Pennsylvania ›Fort Washington

Willowbrooke Ctskdcarectr at Fortwashingtonestates

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735 Susquehanna Road, Fort Washington, PA 19034 (opens Google Maps) · Montgomery County · (215) 542-8110· 9 certified beds · avg 6 residents/day · certified since Dec 4, 1980 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: ACTS RETIREMENT-LIFE COMMUNITIES (27 facilities, chain avg rating 4.7★)

5/5
Health inspection rating (on-site)
inspected Feb 5, 2026
0
Serious findings on record
$0
Fines, last 3 years
6.00
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

1 inspection finding in the public record

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202510D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 6.00
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 1.99
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.56
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)6.003.943.95top 5% in Pennsylvania; top 4% in the U.S.
Registered Nurse hours1.990.800.69top 3% in Pennsylvania; top 2% in the U.S.
Weekend total nurse staffing5.563.583.50top 4% in Pennsylvania; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)1.710.560.48top 2% in Pennsylvania; top 1% in the U.S.
Total nursing staff turnover (%)20.044.545.8top 2% in Pennsylvania; top 3% in the U.S.
RN turnover (%)—39.942.9—

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.50, RN 1.82, weekend 5.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.50 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Willowbrooke Ctskdcarectr at Fortwashingtonestates. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Acts Acquisition and Development Company LLCOrganizationIndirect Ownership InterestNOT APPLICABLE01/01/2003
Acts Alliance Management LLCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Acts Communities of Maryland, INC.OrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2019
Acts Legacy Foundation, INC.OrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Acts Management Services, INC.OrganizationIndirect Ownership InterestNOT APPLICABLE03/24/2009
Acts Retirement Services, INCOrganizationIndirect Ownership InterestNOT APPLICABLE03/24/2009
Acts Retirement-Life Communities INCOrganizationDirect Ownership InterestNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities Management, LLCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Acts Signature Community Services INCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2022
Bonita Springs Retirement Village INCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Mease Life INCOrganizationIndirect Ownership InterestNOT APPLICABLE10/01/2023
Acts Management Services, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2012
Acts Management Services, INC.OrganizationADP of the SNFNOT APPLICABLE07/20/2025
Acts Retirement-Life Communities INCOrganization5% or Greater Mortgage InterestNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities INCOrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2023
Acts Retirement-Life Communities INCOrganizationADP of the SNFNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities Management, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/31/2022
Acts Retirement-Life Communities Management, LLCOrganizationADP of the SNFNOT APPLICABLE07/20/2025
Ahern, SusanIndividualCorporate OfficerNOT APPLICABLE01/01/2020
Ahern, SusanIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2020

Showing 20 of 58 parties CMS has on file for this facility; 38 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Acts Retirement-Life Communities — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 20% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 58 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 162 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Dresher Hill Health and Rehabilitation Center1.1 miFort Washington, PA★★★★★4/5
Ambler Extended Care Center1.2 miAmbler, PA★★★★☆4/5
Artman Lutheran Home1.6 miAmbler, PA★★★★★4/5
Willowbrooke Court-Spring Hous1.6 miLower Gwynedd, PA★★★★★5/5
Silver Stream Rehabilitation and Nursing Center2.7 miSpring House, PA★★☆☆☆2/5abuse
Brookside Healthcare & Rehabilitation Center3.4 miRoslyn, PA★★★☆☆3/5
Edgehill Nursing and Rehab Cen3.7 miGlenside, PA★★☆☆☆3/5
Complete Care at Harston Hall LLC3.7 miFlourtown, PA★☆☆☆☆2/5
Garden Spring Rehab and Care Center3.7 miWillow Grove, PA★★☆☆☆2/5
Montgomery Subacute and Respiratory Center3.8 miPlymouth Meeting, PA★★★★☆4/5
Saint Joseph Villa4.3 miFlourtown, PA★★★★★4/5
Accela Rehab and Care Center at Springfield4.4 miGlenside, PA★☆☆☆☆1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Montgomery, PA — 58 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Fort Washington →

Facility data as of CMS processing date 2026-08-01. CCN 395496.

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